Summary
Overview
Work History
Education
Skills
Timeline
Generic

Leanne Meyer

Taylors Falls

Summary

Results-driven professional with experience in customer support, sales operations, patient coordination, and administrative support. Skilled in managing high-volume communications, resolving complex issues, maintaining accurate records, and collaborating across teams to improve customer experiences. Recognized for quickly learning systems, adapting to changing processes, and building strong relationships while managing competing priorities in fast-paced environments.

Overview

10
10
years of professional experience

Work History

Dental Assistant

White Bear Smiles
White Bear Lake, MN
01.2021 - Current

• Coordinate patient care activities while ensuring accurate documentation and efficient office workflow

• Communicate with patients and internal team members to support seamless scheduling and service experiences

• Maintain detailed records and ensure accuracy across multiple systems and patient information platforms

• Adapt quickly to changing priorities while supporting a fast-paced clinical environment

• Build positive patient relationships through clear communication and problem resolution

Patient Care Coordinator

Pro Dental, Gentle Dentistry
Blaine, MN
01.2020 - 01.2021

• Served as primary point of contact for patient scheduling, account questions, and support needs

• Coordinated communication among providers, patients, and office staff to ensure smooth daily operations

• Managed patient documentation, insurance information, and scheduling accuracy

• Resolved issues proactively and provided exceptional service during high-volume interactions

• Maintained strong attention to detail while balancing multiple priorities

Retail Assistant Manager

Smart Choice Mobile/T-Mobile
Forest Lake, MN
01.2017 - 01.2020

• Led daily operations in a high-volume, customer-focused environment while consistently exceeding sales goals

• Built customer relationships and resolved account, product, and service issues efficiently

• Trained team members on systems, customer service standards, and operational procedures

• Utilized Salesforce and internal systems to document customer interactions and maintain accurate information

• Ranked among district leaders in sales performance through strong customer engagement and organization

Sales Associate

Holiday Stationstores
Forest Lake, MN
01.2016 - 01.2018

• Delivered customer support in a fast-paced environment while balancing multiple operational responsibilities

• Assisted with daily transactions, inventory support, and customer issue resolution

Education

General Studies -

Century College
White Bear Lake, MN
2023

High School Diploma -

Forest Lake Senior High School
Forest Lake, MN
2017

Skills

    Customer Relationship Management

    Administrative Support

    Cross-Functional Collaboration

    Documentation Accuracy

    Problem Resolution

    Multi-System Navigation

    Microsoft Office Suite

    Salesforce

    Data Entry

    Process Improvement

    Team Communication

    Customer Support

Timeline

Dental Assistant

White Bear Smiles
01.2021 - Current

Patient Care Coordinator

Pro Dental, Gentle Dentistry
01.2020 - 01.2021

Retail Assistant Manager

Smart Choice Mobile/T-Mobile
01.2017 - 01.2020

Sales Associate

Holiday Stationstores
01.2016 - 01.2018

General Studies -

Century College

High School Diploma -

Forest Lake Senior High School
Leanne Meyer