Lena Tia
Minneapolis
Summary
Offering solid foundation in financial principles and drive to excel in financial environment. Brings ability to quickly learn and apply financial modeling and data analysis techniques. Ready to use and develop skills in Excel and financial reporting.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Property Manager
Merab Realty
06.2023 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Developed and implemented effective marketing strategies
- Conducted thorough tenant screenings, including background checks and credit evaluations, to ensure the selection of reliable and responsible tenants
Training NCO
National Guard
01.2017 - 01.2023
- Serving as supervisor providing technical support and administrative assistance in alignment with United States Army values
- Training subordinate personnel and leading workshops with the goal of educating and preparing soldiers for the expectations of fulfilling their duties as members of the United States Army
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies
- Worked to provide continuous improvement for product development lifecycle
- Acted as go-to resource for providing clarity on tasks, gathering missing assets or requirements and handling project changes
- Worked across teams outside of unit
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Strengthened relationships with external partners through timely communication and collaboration.
- Optimized budget allocation, conducting meticulous cost-benefit analyses for major projects.
Quality Assurance Technician
Harvey Vogel
03.2019 - 07.2021
- Achieved quality assurance operational objectives by preparing and implementing production, productivity, and customer-service
- Performed thorough inspections of incoming materials and outgoing products.
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Maintained accurate documentation of all quality-related activities, facilitating easy access to records when needed.
- Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
- Conducted routine internal audits, ensuring that all departments adhered to established company policies and procedures related to product quality.
- Utilized problem-solving skills to identify trends in data that indicated potential areas requiring attention or modification within the manufacturing process.
Education
Bachelor of Science - Psychology
Concordia University-Saint Paul
Saint Paul, MNSkills
- Critical thinking
- Cultural awareness
- Risk identification
- Agile coaching
- Technical tools
- Detail orientated
- Ability to work under pressure
- Public speaking
- Leadership
- JIRA
- Management skills
- Microsoft Excel
- Data collection & research
- Advanced computer skills
- Budget support
- Strong organization
- Analyzing performance
Certification
- Certified Scrum Master
- Blueprint Reading
Timeline
Property Manager
Merab Realty
06.2023 - Current
Quality Assurance Technician
Harvey Vogel
03.2019 - 07.2021
Training NCO
National Guard
01.2017 - 01.2023
Bachelor of Science - Psychology
Concordia University-Saint Paul
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