Leona Henry
Minneapolis
Summary
Reliable and hardworking individual with experience in customer service, retail, and childcare. Known for being friendly, patient, and dependable while working in fast-paced environments. Strong at communicating with customers, assisting teams, handling physical tasks, and creating safe, positive experiences for others. A quick learner with a positive attitude who takes pride in doing things the right way and supporting both customers and coworkers.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification
Work History
Walgreens
Cashier
Brooklyn Park
02.2025 - 10.2025
- Provided friendly and efficient customer service while operating the register, handled cash and card transactions accurately, assisted customers by unlocking secured floor items, answered questions and helped locate products, supported store closing procedures, maintained a clean and organized sales floor, and worked as a team to ensure a smooth and safe shopping experience.
Childcare Assistant Teacher
New Creations Child Care
Brooklyn Park
03.2024 - 04.2025
- Supported lead teachers in creating a fun, safe, and nurturing learning environment, assisted with diaper changes, toileting, meals, and snacks, actively engaged with children through play, games, and activities, encouraged positive behavior and social skills, ensured children’s safety and well-being at all times, and helped children feel comfortable, cared for, and supported throughout the day.
Order and Pick up
Walmart
Brooklyn Park
01.2023 - 09.2024
- Prepared and fulfilled online orders in a fast-paced environment, organized and staged items in the backroom, safely lifted and moved heavy merchandise, assisted customers during pickup by loading orders into vehicles, communicated clearly to ensure order accuracy and customer satisfaction, and maintained a clean and efficient work area.
Education
Osseo Senior High School
Brooklyn Park, MNSkills
- Customer service
- Order fulfillment
- Customer relationship management
- Team collaboration
- Classroom management
- Friendly, positive attitude
Certification
- Pediatric CPR & First aid (infant, Child and Adult )
Timeline
Walgreens
Cashier
02.2025 - 10.2025
Childcare Assistant Teacher
New Creations Child Care
03.2024 - 04.2025
Order and Pick up
Walmart
01.2023 - 09.2024
Osseo Senior High School