LESLIE NUÑEZ MOLINA
Minneapolis
Summary
My professional goal is to grow both inside and outside my work area, apply my knowledge and communication skills to improve the customer experience.
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue, and profit goals.
Overview
7
7
years of professional experience
Work History
Sales Person/Sales Person/Salesperson/Cashier Team Lead
Aeropostale
08.2022 - 07.2023
- Assisted customers in product selection, ensuring a positive shopping experience.
- Processed transactions efficiently using POS systems to ensure accurate billing.
- Contributed to increased sales with skillful transplanting and propagation of plants for retail display.
Customer Service
Sales Baby Piñata
07.2020 - 02.2022
- I answered questions and queries to customers about the products, finalize the sale of the product, offer after-sales service.
- Provided exceptional customer service while managing appointment scheduling efficiently.
Part Time English Teacher
Pre-University Training Center – CENAP
02.2019 - 03.2022
- Developed and implemented engaging lesson plans aligned with curriculum standards.
- Fostered a positive learning environment that encouraged student participation and collaboration.
College Intership
Pontificia Universidad Católica del Ecuador – Zoology Museum QCAZ Database
02.2020 - 04.2020
- Perform the entry of specimens in databases for future research both nationally and internationally, mounting specimens and classifying them.
- Coordinated logistics for workshops, ensuring timely execution and participant engagement.
- Supported data analysis projects, contributing to actionable insights for program improvements.
Assistant Store Manager
Popeye's Restaurants
09.2023 - Current
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Supervised daily operations to ensure efficient service and adherence to company standards.
- Trained and mentored team members on customer service protocols and operational procedures.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Analyzed sales data to identify trends, contributing to strategic planning for promotions and marketing efforts.
Education
No Degree - Engineering In Biotechnology
Polytechnic Salesian University
Quito, EcuadorHigh School Diploma -
Militar Academy Of The Valley
Quito, Ecuador06-2014
Sufficiency in English Language - English Language
San Francisco Of Quito College
Riobamba, Ecuador09-2015
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
- Objection handling
- Product description
Languages
Spanish
Native or Bilingual
English
Full Professional
Korean
Elementary
Timeline
Assistant Store Manager
Popeye's Restaurants
09.2023 - Current
Sales Person/Sales Person/Salesperson/Cashier Team Lead
Aeropostale
08.2022 - 07.2023
Customer Service
Sales Baby Piñata
07.2020 - 02.2022
College Intership
Pontificia Universidad Católica del Ecuador – Zoology Museum QCAZ Database
02.2020 - 04.2020
Part Time English Teacher
Pre-University Training Center – CENAP
02.2019 - 03.2022
No Degree - Engineering In Biotechnology
Polytechnic Salesian University
High School Diploma -
Militar Academy Of The Valley
Sufficiency in English Language - English Language
San Francisco Of Quito College
Interest
My main interest or hobby is learning languages other than English and Korean I have recently started learning Thai.
Training
- 2008 – 2014 Valle Military Academy Educational Unit Technical Bachelor in Commerce and Administration Computer Applications.
- 2017-2020 Salesian Polytechnic University. Engineering in Biotechnology of Natural Resources Sixth semester
- 2014-2014 International Youth Fellowship (IYF) Korean Language Course
- 2015-2015 San Francisco University of Quito Institute of Foreign Languages Foreign Language Proficiency: English
Aptitudes
- Responsible.
- Proactivity / Initiative.
- Teamwork.
- Learning capacity.
- Empathy.