Lesvia De Leon
Wayzata
Summary
Dedicated receptionist with strong organizational skills and a focus on customer assistance. Proven ability to enhance client experiences through effective appointment scheduling and administrative support.
Overview
6
6
years of professional experience
Work History
Receptionist
The Awning Company
Irvine
01.2018 - 09.2023
- Greeted and assisted customers upon arrival at the showroom.
- Scheduled and confirmed appointments.
- Scheduled client appointments to ensure timely consultations with specialists. for consultations with design specialists.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Managed phone calls, directing inquiries to appropriate departments.
- Addressed customer feedback and concerns, effectively communicating issues to management for resolution.
- Organized materials and tidied reception area to create welcoming environment for visitors.
- Coordinated office supplies inventory and ordered supplies to maintain seamless operations.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Supported team members with administrative tasks to enhance workflow efficiency.
Skills
- Customer assistance
- Appointment scheduling
- Calendar management
- Administrative support
- Data entry
- Office organization
- Customer relationship management
Timeline
Receptionist
The Awning Company
01.2018 - 09.2023