Summary
Overview
Work History
Education
Skills
Timeline
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Levon Taylor

Levon Taylor

Minneapolis

Summary

Dynamic Retail management professional prepared to drive store performance and enhance customer experiences. Expertise in operational efficiencies and staff development. Known for fostering collaborative team environments and adapting to dynamic retail challenges. Proficient in sales strategies and inventory control.

Overview

8
8
years of professional experience

Work History

Store Manager

Burlington Stores, Inc.
10.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.

District Manager

Rue21
09.2019 - 10.2022
  • Supervised various locations, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Fostered an environment of open communication between management teams across the district to share best practices in operations optimization and problem-solving techniques.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.
  • Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.

Store Manager in Training

Rent A Center Warehouse & Retail Store
11.2018 - 10.2019
  • Oversaw daily store operations, ensuring smooth workflows and timely completion of tasks for optimal customer experience.
  • Provided excellent customer service by addressing inquiries, resolving issues, and ensuring each guest had an enjoyable shopping experience.
  • Evaluated employee performance against established goals, providing coaching or corrective action as needed to support individual development plans.
  • Improved store efficiency by streamlining inventory management and implementing effective merchandise organization strategies.
  • Led weekly staff meetings to discuss operational updates, address concerns or challenges, and celebrate team successes.
  • Assisted in the recruitment, hiring, and onboarding of new employees to build a strong, cohesive team prepared to excel at store objectives.
  • Regularly analyzed sales data to identify areas of opportunity for improvement in product offerings or operational efficiency adjustments.
  • Enhanced visual merchandising displays using creative design techniques that captured customer attention and showcased featured products.

Store Manager

Citi Trends
09.2017 - 11.2018
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Approved regular payroll submissions for employees.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.

Education

Business Administration And Management

Harold Washington College
Chicago

High School Diploma -

Carver Military Academy
Chicago, IL

Skills

  • Problem-solving
  • Multitasking and organization
  • Customer service management
  • Team leadership
  • Friendly and positive
  • Outstanding communication skills
  • Team leadership and coaching
  • Store merchandising
  • Cash management
  • Retail inventory management
  • Shift scheduling
  • Employee training
  • Recruitment and hiring
  • Team building and leadership
  • Team motivation
  • Operations management
  • Leadership development
  • Supply ordering
  • Policies and procedures
  • Work Planning and Prioritization
  • Strategic thinker

Timeline

Store Manager

Burlington Stores, Inc.
10.2022 - Current

District Manager

Rue21
09.2019 - 10.2022

Store Manager in Training

Rent A Center Warehouse & Retail Store
11.2018 - 10.2019

Store Manager

Citi Trends
09.2017 - 11.2018

Business Administration And Management

Harold Washington College

High School Diploma -

Carver Military Academy

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Levon Taylor