Liam Dunn
Summary
Ive also worked at a Senior Living residence and the city pool at these positions Ive consistently demonstrated my ability to reduce waste and improve operational efficiency, contributing to increased repeat business. im also energetic and personable, well suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
3
3
years of professional experience
Work History
Sales Associate
Zumiez
05.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Food Service Supervisor
Mt.Kato
12.2020 - 03.2023
- Kept guest and work areas clean, organized, and sanitized per established standards.
- Reduced food waste by implementing proper inventory tracking and storage practices.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Enhanced customer satisfaction by efficiently managing food service operations and maintaining a clean environment.
- Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
- Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
Education
Associate of Science - Zoology
South Central College
North Mankato, MN06-2026
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Excellent people skills
- Goal oriented
- Cash register operation
- Cash handling
- Conflict resolution
- Store opening and closing
- Stocking and receiving
Timeline
Sales Associate
Zumiez
05.2023 - 12.2023
Food Service Supervisor
Mt.Kato
12.2020 - 03.2023
Associate of Science - Zoology
South Central College