Liam Tobin
Minneapolis
Summary
Dedicated learner with strong skills in problem resolution and team collaboration. Proven ability to enhance customer experiences, along with coworker relationships, through effective communication and open-mindedness.
Overview
3
3
years of professional experience
Work History
Customer Service Associate
Walgreens
North Oaks, MN
03.2023 - 08.2025
- Greeted customers with positivity.
- Helped customers find specific items in the store
- Helped customers pick up photo orders and use the photo kiosk
- Printed photo orders and assembled together specialty canvases, calendars, etc.
- Answered phone calls, and referring callers to our pharmacy.
- Filled same day in-store pick up orders.
- Cleaned bathrooms and storefront.
- Performed weekly and bi-weekly outdates.
- Put products from inventory on the shelves.
Doughboy
Grandstand Mini Donuts
Saint Paul, MN
08.2022 - 09.2022
- Operated donut-making machinery to produce high-quality mini donuts efficiently.
- Monitored product quality and ensured adherence to safety standards during production.
- Implemented workflow improvements, increasing overall efficiency of operations.
- Handled customer rushes typically seen at the Minnesota State Fair.
- Washed dishes to clean dirty kitchenware.
Maintenance Crew Member
Fresh and Natural Foods
Shoreview, MN
03.2022 - 07.2022
- Swept and Mopped store fronts along with refrigerator cooler floors and back stock rooms.
- Took out trash
- Cleaned bathrooms including toilets.
- Handled register when cashier was away.
- Vacuumed store front
- Cleaned storefront tables
Education
High School Diploma -
Mounds View High School
Arden Hills, MNRetail And Consumer Studies
University of Minnesota
Minneapolis, MN05-2028
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Complex Problem-solving
- Stock replenishment
- Product knowledge
- Refunds processing
Languages
American Sign Language
Limited Working
Timeline
Customer Service Associate
Walgreens
03.2023 - 08.2025
Doughboy
Grandstand Mini Donuts
08.2022 - 09.2022
Maintenance Crew Member
Fresh and Natural Foods
03.2022 - 07.2022
High School Diploma -
Mounds View High School
Retail And Consumer Studies
University of Minnesota