Liban Ahmed

• I work at Minneapolis public housing and I work in work order department where we take calls, create work orders, reach out to vendors and email property management, maintenance and many other vendors
• Managed a high volume of daily work orders, ensuring accuracy and timeliness throughout the process.
• Implemented quality control measures to ensure consistent performance across all projects managed.
• Defined clear targets and objectives and communicated to other team members.

• I was working as Quality Assistant coach where I was in charge group of 6 individuals with disability making sure that they submitted timesheet for their working hours, helping them planning activities for the weeks and scheduling rides to and from work and coaching them
• Supported continuous improvement initiatives by identifying areas for potential enhancements in the manufacturing process.

• It was a useful experience for me and a nice approach to gain more managerial expertise
• It also made using Google Docs, Google Sheets, Excel, and Word easier for me after finishing my course
• Remained alert to problems or health issues of clients and competently responded.
• Managed medication administration, contributing to the maintenance of optimal health for clients.

I worked in stations where you work with small medical devices and insuring everything goes smoothly in the machines and the small board medical devices are dryed out and coated.

• I started out as a tier one employee before rising through the ranks to become a learning trainer who assisted new workers with their orientation and provided language assistance
• Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
• Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.