Lilia Poureshagh

February 2024 - current

• Ranked among top 10 sellers in district and market consistently.
• Earned recognition as highest-ranking new employee in initial month of sales.
• Ensured elevated client satisfaction with exceptional service quality.
• Executed diligent follow-ups with clients securing sales and enhancing customer experience.

January 2022 - February 2024

Supervisor Contact:

(218) 966-1954

• Provided excellent customer service.
• Listened to customer needs and desires to identify and recommend optimal products.
• Educated clients on current promotional offerings and products using persuasive selling tactics.

September 2020 - November 2021

Supervisor Contact:

(818) 404-4012

• Resolved customer complaints with empathy.
• Enhanced customer satisfaction by addressing concerns and providing accurate information.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.