Lilibeth Palma
Minneapolis
Summary
Ability to plan and execute packaging and documentation of contents for water or fire damage. Experience in structural cleanup. Utilizes industry-acquired troubleshooting skills to ensure efficient and reliable equipment performance. Knowledge of industry best practices and safety protocols ensures high quality service and customer satisfaction.
Overview
14
14
years of professional experience
Work History
Field Technician in Charge of Contents
Loyear Disaster Restoration Services
11.2023 - Current
- Plan content packaging strategies for fire or water damage in order to meet the timeframes established by the project manager.
- Determine supplies required for packaging.
- Pack and document content, for documentation use an App that contains descriptive photos, quantity and consecutive number.
- Prepare records of supplies used daily.
- Prepare records of man hours used daily.
- Rent trucks to move content to storage units or shop.
- Rent storage units to store client content.
- Supervise and organize the loading and unloading of content in trucks and subsequent placement in storage units.
- Did the logistics and execution to return content to customers.
- Collaborate in the training of new staff.
- Clean structures for fire or water damage for subsequent restoration.
- Clean restored structures.
- Support technicians in demolition and mold cleanup work.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
Technician
Servpro Minetonka
02.2023 - 10.2023
- Performed packing of contents due to fire and water damage.
- Cleaning of structure due to fire and water damage and when demolition support was required.
- Detailed cleaning of client contents, kitchen items, furniture, tools, clothing, decorations, etc.
- Performed cleaning due to biological risk.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements.
- Demonstrated adaptability when faced with new challenges, enabling quick mastery of necessary skills.
Administrative Manager
Importaciones Meru
08.2018 - 09.2021
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
Technical Administrative Support Coordinator
National Electric Corporation (Corpoelec)
11.2010 - 09.2017
- Preparation of the purchasing plan for the Geology Department.
- Review and control of purchase order invoices (Framework Contract).
- Preparation of the strategic plan for the Geology Department.
- Preparation of the operational plan for the Geology Department.
- Annual preparation of the budget project (formulation, control and monitoring of execution).
- Preparation of the monthly and annual report for the Geology Department.
- Control and organization of the technical information for the Geology Department.
- Planning of activities for the technical room of the Geology Department.
- Support in the preparation of the geological/geotechnical blueprints.
- Execute continuous improvement projects in the category of Standardization Projects, with the ISO 9000: 2000 Standard.
- Use SAP R/3, specifically the budget, travel management and input management modules.
Education
Bachelor's Degree in Administration - Mention in Computer Science
Simon Rodriguez National Experimental University
Country Venezuela, Bolivar State, Guayana City07-2003
Skills
- Field operations
- Workplace safety
- Professional communication
- Data collection
- Attention to detail
- Relationship building
- Inventory management
- Inventory oversight
- Excellent communication
- Computer skills
- Materials management
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Field Technician in Charge of Contents
Loyear Disaster Restoration Services
11.2023 - Current
Technician
Servpro Minetonka
02.2023 - 10.2023
Administrative Manager
Importaciones Meru
08.2018 - 09.2021
Technical Administrative Support Coordinator
National Electric Corporation (Corpoelec)
11.2010 - 09.2017
Bachelor's Degree in Administration - Mention in Computer Science
Simon Rodriguez National Experimental University
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