Lillian Miller
Maplewood
Summary
Dedicated Medical Assistant with experience at Fairview Health Services, skilled in HIPAA compliance and patient-focused care. Proven ability to enhance patient satisfaction through effective communication and meticulous clinical documentation. Committed to maintaining a safe environment and supporting healthcare teams in delivering high-quality care.
Efficient Medical Assistant with solid foundation in providing clinical and administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Fairview Health Services
03.2020 - Current
- Assisted healthcare professionals with patient intake and documentation processes.
- Managed appointment scheduling and maintained organized patient records.
- Supported routine clinical procedures and ensured compliance with safety protocols.
- Delivered excellent customer service by addressing patient inquiries and concerns promptly.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant
Midwest ENT
09.2019 - 12.2019
- Coordinated communication between patients and medical staff for effective care delivery.
- Prepared examination rooms and sanitized equipment to uphold hygiene standards.
- Obtained client medical history, medication information, symptoms, and allergies.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Education
Associate of Science - Health Sciences
Rasmussen College
Lake Elmo, MN06-2019
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Clinical documentation
- Patient-focused care
- Electronic medical records
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
Fairview Health Services
03.2020 - Current
Medical Assistant
Midwest ENT
09.2019 - 12.2019
Associate of Science - Health Sciences
Rasmussen College
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