Lilliana VanMeveren
Balaton
Summary
Dedicated CNA with a proven track record at Heritage Pointe Senior Living, enhancing patient mobility and satisfaction through compassionate care and effective collaboration. Skilled in HIPAA compliance and emotional support. I excel in fostering a positive healing environment while ensuring meticulous attention to detail in patient documentation and care plans.
Overview
6
6
years of professional experience
Work History
CNA
Heritage Pointe Senior Living
Marshall
12.2024 - Current
- Supported residents during physical therapy sessions to improve mobility and recovery outcomes.
- Collaborated with multidisciplinary teams to develop personalized care plans for residence needs.
- Trained new staff on proper care techniques and safety protocols to enhance team performance.
- Implemented infection control measures to minimize risks and promote resident well-being.
- Provided emotional support to patients during challenging times, creating a positive healing environment.
CNA
Prairie View Senior Living
Tracy
05.2024 - 11.2024
- Supported residents in daily living activities, fostering independence and preserving dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and safety standards in resident areas, ensuring a healthy environment.
- Documented patient care activities accurately in electronic health records for compliance and continuity.
- Improved patient satisfaction through compassionate and attentive care.
- Ensured confidentiality of patient information per HIPAA guidelines while effectively communicating critical updates to team members.
Cashier
Smidt’s Little Dairy Queen
Marshall
05.2020 - 10.2024
- Processed customer transactions accurately, ensuring quick and smooth checkout experiences.
- Resolved customer inquiries and complaints effectively, enhancing overall customer satisfaction.
- Maintained cleanliness and organization of work area, adhering to health standards.
- Assisted in inventory management, ensuring accurate stock levels for products.
- Collaborated with team members to streamline service delivery during peak hours, improving customer wait times.
Bowling Attendant
Tracy Lanes
Tracy
01.2021 - 03.2023
- Facilitated lane reservations and shoe rentals, enhancing customer satisfaction and experience.
- Cultivated a welcoming atmosphere by enthusiastically greeting customers upon arrival and expressing gratitude as they departed.
- Ensured cleanliness and organization of bowling area and rental equipment, contributing to a safe and enjoyable environment.
- Operated scoring systems to ensure accurate game tracking for players.
- Monitored lane conditions, reporting maintenance issues to ensure safety standards.
- Handled cash transactions accurately while maintaining strong attention to detail during busy periods of operation.
Education
High School Diploma -
Marshall High School
Marshall, MN05-2025
Skills
- Patient care
- Patient-focused care
- Patient communication
- Emotional support
- HIPAA compliance
- Attention to detail
- Time Management
- Multitasking and organization
- Flexibility and Adaptability
- Reliable team player
- Team collaboration
- Maintaining confidentiality
- Compassion and Empathy
Timeline
CNA
Heritage Pointe Senior Living
12.2024 - Current
CNA
Prairie View Senior Living
05.2024 - 11.2024
Bowling Attendant
Tracy Lanes
01.2021 - 03.2023
Cashier
Smidt’s Little Dairy Queen
05.2020 - 10.2024
High School Diploma -
Marshall High School