Lily Butner
Eden Prairie,MN
Overview
3
3
years of professional experience
Work History
Food and Beverage Server
Olympic Hills Golf Club
06.2023 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Remained focused, calm and professional during peak rush hours.
- Adhered to health and safety standards while handling food and beverages.
- Greeted guests warmly to foster welcoming environment.
- Addressed and handled customer complaints in polite and professional manner.
Guest Services Representative
Nothing Bundt Cakes
05.2021 - 04.2023
- Resolved guest complaints and discrepancies in prompt and courteous manner.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered phone calls, took online orders, and assisted customers.
- Crafted handmade cake toppers and other decorations.
Education
Bachelor of Arts - Psychology
Boston College
Chestnut Hill, MA05.2027
High School Diploma -
Benilde-St. Margaret's School
St. Louis Park, MN06.2023
Skills
- Positive Attitude
- Expert Determination
- Organization
- Attention to Detail
- Punctual and Reliable
- Fast Learner
- Helpful
Timeline
Food and Beverage Server
Olympic Hills Golf Club
06.2023 - Current
Guest Services Representative
Nothing Bundt Cakes
05.2021 - 04.2023
Bachelor of Arts - Psychology
Boston College
High School Diploma -
Benilde-St. Margaret's School