Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lily Feinberg

Plymouth

Summary

Motivated college student with strong communication skills and proven ability to manage multiple responsibilities in high-pressure environments. Demonstrated teamwork capabilities while collaborating with diverse groups across various functions. Established excellent customer rapport, resulting in high customer satisfaction and repeat business.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

Northern Taphouse
Plymouth
05.2024 - Current
  • Server in a popular local bar-grill restaurant that utilizes the Toast system.
  • Collaborate with other employees to maintain a positive, efficient, and clean work environment.
  • Provide excellent customer service, order accuracy, and customer satisfaction.
  • Upsell items on the menu.
  • Create and maintain relationships with restaurant regulars.

Server

Tavern Grill
09.2022 - Current
  • Accurately recorded orders on POS system and cashed out customers after each meal.
  • Recognized for ability to upsell acumen and for ability to provide excellent customer service.
  • Worked with barbacks and other team members to keep facility clean, organized, and well stocked.
  • Gained strong foundation in customer service.

Nanny

The Earp Family
Plymouth
01.2018 - Current
  • Supervise up to four children.
  • Engage children with fun, educational indoor and outdoor activities.
  • Manage children's schedules throughout the day, including school and after-school activities.
  • Communicated regularly with parents about children's progress and daily experiences.

Marketing Intern

Momentum Growth Solutions
01.2024 - 04.2024
  • Developed projects comparing and contrasting various brand marketing strategies: including Jones Road, Glossier, a personal brand identity and Women's Share Podcast.
  • Gained skills in presenting to customers, effectively running meetings, and providing meaningful and successful follow-up.

Server

Edina Country Club
Edina
05.2022 - 08.2022
  • Promptly serve food orders and various hot and cold beverages to customers.
  • Check back to ensure customers are satisfied with all food items.
  • Process customer payments.
  • Accurately record and submit each guest's food order to the kitchen staff.
  • Greeted customers and offered to take an order or check back.
  • Checked on each table regularly to ensure order accuracy and customer satisfaction.

Recreational Gymnastics Coach

Hopkins High School
Hopkins
09.2020 - 09.2021
  • Worked with children ages 3-7.
  • Provided instruction on basic gymnastics skills.
  • Worked with other high school instructors to create a fun environment that fostered a love of gymnastics.

Childcare Aide

Step by Step Montessori
09.2019 - 03.2020
  • Assisted teachers with all day to day activities.
  • Responsible for children ages 3-5 and toddlers.

Education

BA - Marketing

Augsburg University
Minneapolis
05-2026

BA -

Normandale Community College
Bloomington
05.2023

BA -

University of Arizona
Tucson, AZ
05.2022

Skills

  • Excellent communication
  • Sales acumen
  • Team player
  • Social media savvy
  • Ability to work in a high-stress environment
  • Customer engagement
  • Relationship building

Certification

Certified Digital Marketing Associate (CDMA), Digital Marketing Institute (DMI), 2025

Timeline

Server

Northern Taphouse
05.2024 - Current

Marketing Intern

Momentum Growth Solutions
01.2024 - 04.2024

Server

Tavern Grill
09.2022 - Current

Server

Edina Country Club
05.2022 - 08.2022

Recreational Gymnastics Coach

Hopkins High School
09.2020 - 09.2021

Childcare Aide

Step by Step Montessori
09.2019 - 03.2020

Nanny

The Earp Family
01.2018 - Current

BA - Marketing

Augsburg University

BA -

Normandale Community College

BA -

University of Arizona

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Lily Feinberg