Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Lindsay Lee

Lino Lakes

Summary

Dedicated server and bartender with a solid track record in busy dining establishments. Skilled in delivering outstanding customer service and building rapport with colleagues. Proficient in payment processing, upselling, and maintaining organized workspaces, leading to improved guest experiences. Notable for quick adaptability and effective problem-solving, resulting in increased customer loyalty and satisfaction.

Overview

2025
2025
years of professional experience

Work History

Bartender Shift Manager

Olivers
Blaine
08.2024 - 02.2025
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Poured wine, beer and cocktails for patrons.
  • Organized storeroom inventory of supplies such as cups, napkins, straws.
  • Assisted in setting up the bar for service shift.
  • Followed safety protocols while handling sharp tools or dangerous chemicals.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Resolved customer complaints in a professional manner.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Effectively multitasked within fast-paced environment.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Performed opening and closing duties including restocking supplies.
  • Introduced bar staff to precision pouring and waste reduction tactics to lower liquor costs.
  • Collected and organized daily till totals and tips.
  • Cleansed glasses with sanitizing solution after each use.
  • Stocked ice bins and coolers as needed throughout shift.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.

Bartender/Server

MCs Tap House
Lino Lakes
04.2022 - 08.2024
  • Arranged bottles and glasses behind bar to make attractive displays.
  • Greeted frequent visitors by name and explained new promotions.
  • Kept track of all orders made by customers and communicated them promptly to kitchen staff.
  • Poured wine, beer and cocktails for patrons.
  • Cleansed glasses with sanitizing solution after each use.
  • Neatly sliced and pitted fruit for garnishing drinks.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Stocked ice bins and coolers as needed throughout shift.
  • Measured and mixed house ingredients to prepare both custom and menu drink orders.
  • Remained calm and poised during busy periods, promoting great customer service to guests.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Described drink flavors and taste profiles to customers to help with ordering decisions.
  • Effectively multitasked within fast-paced environment.

Server/Bartender

Boulavard Bar and Grill
Coon Rapids
02.2021 - 06.2024
  • Presented menus and answered questions regarding items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted guests and provided menus.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered food orders promptly and courteously.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Provided excellent customer service to ensure satisfaction.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Checked food before serving it to customers.
  • Provided exceptional service to high volume of daily customers.

Host/Expo/Server

Clives Roadhouse
Blaine
05.2014 - 08.2021
  • Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Managed dining room layout to maximize efficiency of staff members.
  • Took beverage orders and served drinks during peak meal times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered phones promptly to record and confirm reservations.
  • Received and recorded patrons' dining reservations.
  • Helped service staff handle demand by distributing food and beverages.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Managed incoming calls during busy shifts.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.

Pizza Manager

Pizza Man
Blaine
01.2012 - 01.2016
  • Oversaw the maintenance and repair of restaurant equipment to ensure operational efficiency.
  • Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Monitored food preparation methods, portion sizes, and presentation to ensure quality standards were met.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Maintained compliance with health and safety regulations, ensuring a clean and safe dining environment.
  • Coordinated maintenance and repair of food service equipment.
  • Resolved customer complaints promptly and professionally.
  • Reviewed daily task list with employees and assigned tasks for completion.
  • Managed cash flow, overseeing daily receipts and bank deposits.

Dog Daycare Attendant

Adogo Pet Hotel
Minnetonka
  • Displayed patience and understanding when dealing with difficult or aggressive behaviors from canines.
  • Monitored dogs for signs of illness or distress and reported concerns to management promptly.
  • Administered medications and treatments as prescribed by veterinarians.
  • Followed precise feeding instructions and schedules for animals under care.
  • Maintained clean and orderly play yards, kennels and cages.
  • Enforced daycare policies and procedures to uphold operational standards.
  • Resolved behavioral issues among dogs through appropriate interventions.

Education

High School Diploma -

Centennial
Blaine, MN
03-2014

Skills

  • Time management
  • Performance improvement
  • Problem-solving aptitude
  • Menu memorization
  • Multitasking Abilities
  • Collaboration and teamwork
  • Anticipating guest needs

Affiliations

  • Dog-sitting side bussines
  • Reading
  • Volunteering

Timeline

Bartender Shift Manager

Olivers
08.2024 - 02.2025

Bartender/Server

MCs Tap House
04.2022 - 08.2024

Server/Bartender

Boulavard Bar and Grill
02.2021 - 06.2024

Host/Expo/Server

Clives Roadhouse
05.2014 - 08.2021

Pizza Manager

Pizza Man
01.2012 - 01.2016

Dog Daycare Attendant

Adogo Pet Hotel

High School Diploma -

Centennial

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Lindsay Lee