Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lindsey Miller

Stacy

Summary

I am the hardest worker you will hire, and if I am not then I will work even harder to prove it. I am dependable, responsible, and determined to do a great job always. I have worked many different jobs over the years, with that comes a lot of experience in many different categories. I am passionate about learning new skills, I am a team player and I bring an outstanding positive attitude with me wherever I go.

Overview

9
9
years of professional experience

Work History

Au Pair

Au Pair World
12.2023 - Current
  • Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
  • Improved children''s language skills through engaging conversations and interactive language games.
  • Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
  • Assisted in improving children''s academic performance by providing tutoring and homework support.
  • Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
  • Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
  • Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
  • Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
  • Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
  • Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
  • Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
  • Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
  • Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
  • Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
  • Developed bilingual abilities in French and English through immersive conversation and activities.
  • Powerful adaptability skills shown through integrating into a new country and culture.
  • Reliable source for Host parents to entrust on me their children and duties of the household when away.
  • Established high patience when teaching my native language to my Host family.

Nanny/Babysitter

Myself
01.2015 - Current
  • Supported children in play activities, meals and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Prepared tasty, healthy meals for children to encourage good eating habits.
  • Played games, worked on puzzles and read books to young children.
  • Engaged with children on age-appropriate level.
  • Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Monitored schedules to maintain sleeping, eating and school schedules for children.
  • Developed games and activities using arts and crafts to support learning and verbal skills.
  • Promoted language development skills through reading and storytelling.
  • Involved children in caring for household pets and chores.
  • Maintained updated list of emergency contact information and child's health information in case of emergencies.
  • Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
  • CPR and First aid certified to ensure a safe environment for children under my supervision.

Server/Hostess/To-Go Server

Hiro Japanese Steak House & Sushi Bar
05.2023 - 11.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and refilling when stocks were low.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.

Valet

Parking Management Company
05.2023 - 08.2023
  • Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
  • Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
  • Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
  • Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
  • Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
  • Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
  • Conducted regular inspections of the valet lot, ensuring proper organization and safety measures were upheld.
  • Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
  • Ensured safe operation of client vehicles by adhering to strict driving guidelines and following traffic regulations at all times.
  • Collaborated with hotel staff to address any guest concerns or special requests regarding their vehicles or belongings.
  • Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
  • Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
  • Provided support in other areas such as bellhop duties when necessary, showcasing versatility within the hospitality environment.
  • Upheld cleanliness standards in the valet area by removing trash, sweeping debris, and organizing equipment daily.
  • Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
  • Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
  • Coordinated with security staff to monitor the valet lot for unauthorized access or suspicious activity, maintaining a safe environment for guests and their vehicles.
  • Contributed to overall company success by consistently meeting or exceeding performance targets in areas like customer satisfaction ratings and efficiency metrics.
  • Resolved customer complaints through calm, constructive communication.
  • Provided punctual, polite valet services to uphold professional standards.
  • Built positive customer rapport for courteous, friendly and professional service.

Housekeeper/Commercial Cleaner

Myself
10.2022 - 04.2023
  • Cleaned building floors by sweeping, mopping and scrubbing floors.
  • Maintained clean, neat and professional entrances.
  • Handled equipment, chemicals and materials properly and with caution.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
  • Delivered quality customer service to address urgent needs and cleaning requests.

Teacher

Storybook Early Learning Center
09.2022 - 04.2023
  • Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
  • Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Incorporated multiple types of teaching strategies into classroom.
  • Promoted physical, mental and social development using classroom games and activities.
  • Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
  • Maintained a safe & healthy environment for not only the teachers but for the children and families as well.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Instructed children in health and personal habits, such as eating, resting and toileting.
  • Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
  • Allowed for ample outdoor recreation time to support physical development.
  • Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
  • Made nutritious breakfasts, lunches, dinners and snacks for children.
  • Promoted sensory development by providing access to different textures.
  • Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.

Hostess/Busser/Food Runner/Bar Back

Revelry
04.2022 - 09.2022
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Used cash registers and credit card machines to cash out customers.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Checked and restocked server areas and organized and got change for front counter.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.

Dance Teacher

Desiree's Dance Studio
08.2018 - 07.2021
  • Planned choreography for group performances and recitals.
  • Kept classrooms tidy and clean for group and one-on-one instruction.
  • Delivered individual instruction to students in between group classes.
  • Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
  • Upheld studio guidelines and legal requirements for dancer and staff protection.
  • Collaborated in team-based environment to uphold instruction quality and continuity of service to clients.
  • Interacted effectively by email, phone and in person with students, parents and staff members.
  • Performed at different events as professional dancer.
  • Worked with ages ranging from 3-14 years old.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Learned responsibility by being the lead teacher in multiple different classes with multiple different age groups.

Restaurant Busser

Mancini's Char House
07.2020 - 01.2021
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Maintained table setting by removing courses as completed and replenishing utensils.
  • Swept, mopped and removed debris from dining room floors.
  • Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
  • Transported filled bus tubs to kitchen dishwashing area.
  • Organized bus cart and returned to side station after each use.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Verified adequate levels of linens and trays and restocked low items.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.

Education

Bachelor of Science - Psychology

Montana State University - Bozeman
Bozeman, MT

Some College (No Degree) - Generals

Anoka Ramsey Community College
Cambridge, MN

High School Diploma -

North Branch Area High School
North Branch, MN
06.2021

Skills

  • Hard working
  • Quick learner, fast on my feet
  • Problem Solver
  • Good organizational skills
  • Good communication skills
  • Child Development Expertise
  • Disciplinary Enforcement
  • Schedule Management
  • First Aid and CPR certified
  • Effective Team Leader
  • Cultural immersion
  • Safety awareness
  • Educational Support
  • Nutrition knowledge
  • Patience and understanding

Languages

French
Limited Working

Timeline

Au Pair

Au Pair World
12.2023 - Current

Server/Hostess/To-Go Server

Hiro Japanese Steak House & Sushi Bar
05.2023 - 11.2023

Valet

Parking Management Company
05.2023 - 08.2023

Housekeeper/Commercial Cleaner

Myself
10.2022 - 04.2023

Teacher

Storybook Early Learning Center
09.2022 - 04.2023

Hostess/Busser/Food Runner/Bar Back

Revelry
04.2022 - 09.2022

Restaurant Busser

Mancini's Char House
07.2020 - 01.2021

Dance Teacher

Desiree's Dance Studio
08.2018 - 07.2021

Nanny/Babysitter

Myself
01.2015 - Current

Bachelor of Science - Psychology

Montana State University - Bozeman

Some College (No Degree) - Generals

Anoka Ramsey Community College

High School Diploma -

North Branch Area High School
Lindsey Miller