I am the hardest worker you will hire, and if I am not then I will work even harder to prove it. I am dependable, responsible, and determined to do a great job always. I have worked many different jobs over the years, with that comes a lot of experience in many different categories. I am passionate about learning new skills, I am a team player and I bring an outstanding positive attitude with me wherever I go.
Overview
9
9
years of professional experience
Work History
Au Pair
Au Pair World
12.2023 - Current
Enhanced family''s daily routine by providing attentive childcare and maintaining a safe, nurturing environment.
Improved children''s language skills through engaging conversations and interactive language games.
Fostered positive relationships with host family members, creating a harmonious living situation for all involved.
Assisted in improving children''s academic performance by providing tutoring and homework support.
Managed daily schedules effectively, ensuring punctuality for school drop-offs and pick-ups as well as extracurricular activities.
Promoted healthy eating habits by preparing nutritious meals and snacks for the children.
Supported emotional development through empathetic listening and guidance during difficult situations or conflicts.
Provided reliable transportation to various appointments, activities, and outings while maintaining safety standards.
Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
Ensured household cleanliness by performing light housekeeping tasks such as laundry, tidying up toys or organizing play spaces.
Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
Participated actively in family events gatherings further integrating myself into their lives enhancing overall experience.
Acted as a responsible role model by demonstrating respect, kindness, and healthy habits to the host family''s children.
Developed bilingual abilities in French and English through immersive conversation and activities.
Powerful adaptability skills shown through integrating into a new country and culture.
Reliable source for Host parents to entrust on me their children and duties of the household when away.
Established high patience when teaching my native language to my Host family.
Nanny/Babysitter
Myself
01.2015 - Current
Supported children in play activities, meals and snacks, hygiene and socialization.
Assisted with light housekeeping duties as well as running errands.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Built positive and nurturing environments to support child social and emotional growth.
Prepared tasty, healthy meals for children to encourage good eating habits.
Played games, worked on puzzles and read books to young children.
Engaged with children on age-appropriate level.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Developed games and activities using arts and crafts to support learning and verbal skills.
Promoted language development skills through reading and storytelling.
Involved children in caring for household pets and chores.
Maintained updated list of emergency contact information and child's health information in case of emergencies.
Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
CPR and First aid certified to ensure a safe environment for children under my supervision.
Server/Hostess/To-Go Server
Hiro Japanese Steak House & Sushi Bar
05.2023 - 11.2023
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Contributed to inventory management by monitoring stock levels and refilling when stocks were low.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Seated customers in timely manner by managing reservations and waitlists skillfully.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Contributed to team success through effective communication and cooperation with coworkers and management.
Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
Valet
Parking Management Company
05.2023 - 08.2023
Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
Handled guest inquiries and provided directions or assistance as needed, demonstrating excellent customer service skills.
Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
Conducted regular inspections of the valet lot, ensuring proper organization and safety measures were upheld.
Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
Ensured safe operation of client vehicles by adhering to strict driving guidelines and following traffic regulations at all times.
Collaborated with hotel staff to address any guest concerns or special requests regarding their vehicles or belongings.
Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
Developed rapport with repeat customers, remembering names and preferences for personalized service experiences.
Provided support in other areas such as bellhop duties when necessary, showcasing versatility within the hospitality environment.
Upheld cleanliness standards in the valet area by removing trash, sweeping debris, and organizing equipment daily.
Trained new team members on company procedures, fostering a collaborative work environment built on shared knowledge and expertise.
Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.
Coordinated with security staff to monitor the valet lot for unauthorized access or suspicious activity, maintaining a safe environment for guests and their vehicles.
Contributed to overall company success by consistently meeting or exceeding performance targets in areas like customer satisfaction ratings and efficiency metrics.
Resolved customer complaints through calm, constructive communication.
Provided punctual, polite valet services to uphold professional standards.
Built positive customer rapport for courteous, friendly and professional service.
Housekeeper/Commercial Cleaner
Myself
10.2022 - 04.2023
Cleaned building floors by sweeping, mopping and scrubbing floors.
Maintained clean, neat and professional entrances.
Handled equipment, chemicals and materials properly and with caution.
Disposed of trash and recyclables each day to avoid waste buildup.
Organized and used industrial cleaning products following strict safety procedures.
Wiped down conference tables and reception desks to remove smears and fingerprints on surfaces.
Delivered quality customer service to address urgent needs and cleaning requests.
Teacher
Storybook Early Learning Center
09.2022 - 04.2023
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Incorporated multiple types of teaching strategies into classroom.
Promoted physical, mental and social development using classroom games and activities.
Encouraged creative thinking and motivated students by addressing individual strengths and weaknesses based on standardized testing results.
Maintained a safe & healthy environment for not only the teachers but for the children and families as well.
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Engaged with children on individual basis to build positive relationships and promote learning.
Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Applied play-based strategies to provide diverse approaches to learning.
Instructed children in health and personal habits, such as eating, resting and toileting.
Assessed babies and toddlers against established early childhood developmental milestones, preparing regular progress reports for each child.
Allowed for ample outdoor recreation time to support physical development.
Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Made nutritious breakfasts, lunches, dinners and snacks for children.
Promoted sensory development by providing access to different textures.
Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
Hostess/Busser/Food Runner/Bar Back
Revelry
04.2022 - 09.2022
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Answered customer questions about hours, seating and menu information.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Monitored seating area and checked restrooms regularly to keep spotless.
Informed servers of newly seated parties for speedy service.
Used cash registers and credit card machines to cash out customers.
Collected information from arriving customers to seat groups or place them on waitlist.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
Assisted managers with quickly resolving service- and food-related issues.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Checked and restocked server areas and organized and got change for front counter.
Prepared dining room for special upcoming functions by decorating and generating special group menus.
Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Dance Teacher
Desiree's Dance Studio
08.2018 - 07.2021
Planned choreography for group performances and recitals.
Kept classrooms tidy and clean for group and one-on-one instruction.
Delivered individual instruction to students in between group classes.
Accommodated students with special needs by using different teaching styles, encouraging each to learn at appropriate pace.
Upheld studio guidelines and legal requirements for dancer and staff protection.
Collaborated in team-based environment to uphold instruction quality and continuity of service to clients.
Interacted effectively by email, phone and in person with students, parents and staff members.
Performed at different events as professional dancer.
Worked with ages ranging from 3-14 years old.
Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
Learned responsibility by being the lead teacher in multiple different classes with multiple different age groups.
Restaurant Busser
Mancini's Char House
07.2020 - 01.2021
Cleared, cleaned and sanitized booth and chair cushions and tables.
Maintained table setting by removing courses as completed and replenishing utensils.
Swept, mopped and removed debris from dining room floors.
Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
Transported filled bus tubs to kitchen dishwashing area.
Organized bus cart and returned to side station after each use.
Maintained table settings by removing courses, replacing utensils and refilling beverages.
Verified adequate levels of linens and trays and restocked low items.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.