Summary
Overview
Work History
Education
Skills
Rover
References
Timeline
Generic

Lindsey Summers

Clear Lake

Summary

I am a dedicated and hard-working individual. I have gained a tremendous amount of knowledge over the past several years in the hospitality field, in a machining company, and in a fast-paced gas station kitchen. I am a positive and effervescent person with Southern roots and morals. I have experienced an unconventional management role in the past few years that has taught me new skills and has pushed me to better myself. The variety of work that I have done over the years has shown me that I am willing and able to adapt to new and different work environments.

Overview

10
10
years of professional experience

Work History

Kitchen Cook

Kwik Trip
Milaca
12.2024 - Current
  • Prepared and cooked all the "hot food" that is sold on the Hot Spot at the convenience store Kwik Trip.
  • Controlled food waste by efficiently planning meal portions and utilizing leftovers.
  • Facilitated a team-oriented environment to increase efficiency and productivity.
  • Made meals in accordance with company standards and requirements.
  • Prepared and cooked menu items according to established recipes and standards.
  • Maintained cleanliness and organization of kitchen workstations and equipment.
  • Collaborated with team members to ensure efficient kitchen operations during busy shifts.
  • Followed food safety guidelines to ensure proper handling and storage of ingredients.
  • Trained new staff on cooking techniques and kitchen procedures for smooth integration.
  • Monitored cooking times and temperatures to achieve optimal food quality and safety.

Shipping and Receiving

Ichor Systems Inc.
Sauk Rapids
10.2022 - 03.2024
  • I worked 2nd shift in the shipping department where I would finish shipping parts to our customers. Once first shift left for the day, I would continue with pulling parts for machinist, putting inventory away for the next day, make "kits" to be made at certain stations.

Front Office Manager

Best Western Plus Kelly Inn
Saint Cloud
08.2019 - 07.2022
  • Worked between 45 to 50 hours a week controlling situations both positive and negative with guests checking in or guests needs during their stay.
  • Filled in during hourly shifts for staff that were unable to fulfill their shift work and during staffing shortages to save on labor costs plus giving my hourly staff needed time off.
  • Coached employees through day-to-day work and complex problems.
  • Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Established and updated work schedules to account for changing staff levels and expected workloads.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Trained team members on new hotel services and products to support promotional efforts.
  • Responded to reviews and comments from guests that stayed at our hotel.
  • Talked to guests in person or through phone calls that did not have satisfactory experiences during their stay at our hotel. Tried to come up with positive solutions for those guests.
  • Daily and monthly auditing of commissions from third party reservation sites.
  • Helped in group sales. Coordinating group blocks, rooming lists, payment methods and communication with group leaders on rates.

Teacher

Anna's Bananas Daycare And Preschool
Farmington
03.2015 - 05.2019
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Applied play-based strategies to provide diverse approaches to learning.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Assisted and supervised 14 children through entire school day.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Promoted sensory development by providing access to different textures.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Organized activities to teach preschool children foundational learning skills such as letters and numbers.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.

Education

Cosmetology Education -

Paul Mitchell The School
Hoover, AL
10.2011

Some College (No Degree) -

College District
Plano, TX

Skills

  • Guest Satisfaction
  • Guest Registration
  • Oral and Writing Communication
  • Telephone Reservations
  • Team Management
  • Office Management
  • Staff Training
  • Customer Care
  • Customer Retention
  • Guest Amenities
  • Overseeing Front Desk
  • Employee Motivation
  • Confidence and Drive
  • Management
  • Kitchen safety
  • Food preparation
  • Customer service
  • Time management
  • Cleaning and sanitizing
  • Food storage

Rover

I was also involved in the dog sitting site Rover. I had a few dogs that I had sat with and played with while that owners were away. There was one special dog that I did take care of often. She is a senior dog that this couple had adopted. This dog needed extra special care. She had lots of allergies and ailments that required her to be cared for all day and all night. I take pride in the passion that I do have for animals. I have received very nice reviews from a few of the owners that I did sit for. Working with dogs has always been a dream of mine.

References

References available upon request.

Timeline

Kitchen Cook

Kwik Trip
12.2024 - Current

Shipping and Receiving

Ichor Systems Inc.
10.2022 - 03.2024

Front Office Manager

Best Western Plus Kelly Inn
08.2019 - 07.2022

Teacher

Anna's Bananas Daycare And Preschool
03.2015 - 05.2019

Cosmetology Education -

Paul Mitchell The School

Some College (No Degree) -

College District

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Lindsey Summers