Lisa Ducheneaux
MOORHEAD
Summary
At YWCA Cass Clay, I excelled as a Shelter Supervisor, ensuring the safety and security of clients while overseeing 24/7 shelter operations. My leadership in training staff, managing crisis situations, and compassionate communication significantly enhanced shelter efficiency and client well-being. Skilled in both shelter operations and crisis management, I fostered a supportive environment for the unhoused.
Overview
1
1
year of professional experience
Work History
Shelter Supervisor
YWCA Cass Clay
11.2023 - Current
Ensure the safety and security of those served.
Oversee the staff responsible for ensuring the shelter remains open and covered 24/7.
Train new staff to maintain the safety of the shelter, handle crisis calls, complete all necessary paperwork and intake process, and complete Podio entries to assist in finding shelter for those that are unhoused.
Scheduling staff.
Approving payroll.
Assigning continued training.
Education
Microsoft Business Communications - Business
Northwest Technical College
Bemidji, MN08.2002
Skills
- Shelter operations
- Compassionate communication
- Training facilitation
- Crisis management
Accomplishments
Native American Commission
Current member of NAC with the city of Fargo
Objectives include:
Strengthen the Native community, promote understanding, recognition and respect for all cultures, and enrich the community as a whole.
The goal is to promote respect for one another, along with promoting family togetherness and healing.
I am currently on the housing subcommittee, with a goal of promoting housing for all with stability.
Timeline
Shelter Supervisor
YWCA Cass Clay
11.2023 - Current
Microsoft Business Communications - Business
Northwest Technical College
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