Detail-oriented professional with expertise in customer service and data management. Proven ability to tackle challenges and adapt to new learning opportunities. Committed to providing assistance and support to enhance team performance.
Overview
25
25
years of professional experience
Work History
Bartender
Sal's Bar and Grill
Saint Joseph
09.2022 - Current
Mixed cocktails and beverages following established recipes for consistency.
Delivered exceptional customer service in high-pressure settings.
Maintained cleanliness of bar area and ensured proper equipment sanitation.
Regulatory Support Specialist
CentraCare Health
Saint Cloud
05.2017 - Current
Submitted annual reports to Quality Payment Program to ensure compliance.
Tracked incoming revenue to optimize financial management.
Monitored quality measures to enhance patient care outcomes.
Supported healthcare staff in utilizing electronic health record systems effectively.
Chart Prep
CentraCare Health
Saint Cloud
10.2000 - 04.2017
Reviewed and verified accuracy of patient records for appointments.
Assisted in completion of death certificates.
Abstracted documentation into electronic health record system.
Scanned and uploaded documents to correct patient charts in electronic health record.
Education
Associate of Science - Health Information Technology
Rasmussen University
Saint Cloud, MN
05-2011
Diploma - Office Administrator
Saint Cloud Technical And Community College
Saint Cloud
05-2000
Skills
Microsoft Office Suite
Quality assurance
Compliance reporting
Data analysis
Revenue tracking
Outgoing personality
Team player attitude
Cash register operation
Problem solving
Time management
Conflict resolution
Effective communication
Team collaboration
Identification verification
Affiliations
Teach faith formation to third graders at the Church of Saint Joseph, Saint Joseph, MN
Help with the Fourth of July Festival for the Church of Saint Joseph, Saint Joseph, MN
Timeline
Bartender
Sal's Bar and Grill
09.2022 - Current
Regulatory Support Specialist
CentraCare Health
05.2017 - Current
Chart Prep
CentraCare Health
10.2000 - 04.2017
Associate of Science - Health Information Technology