Lisa Ohm
Jordan
Summary
Dynamic Librarian with expertise in community engagement and innovative program development. Proficient in organizational management, digital cataloging, and resource accessibility, with a strong focus on enhancing patron satisfaction. Recognized for exceptional communication skills and ability to foster collaborative team environments while achieving strategic objectives. Committed to literacy development and optimizing library services for diverse audiences.
Overview
19
19
years of professional experience
Work History
Librarian - Lead at Scott County Jordan Branch Lib
Scott County Library System
08.2006 - Current
- Developed and implemented library programs to enhance community engagement and literacy initiatives.
- Managed cataloging system to ensure accurate organization of library materials for user accessibility.
- Collaborated with staff to streamline workflows, improving efficiency in resource allocation and patron services.
- Trained new librarians on systems and processes, fostering a knowledgeable team environment focused on service excellence.
- Analyzed user feedback to refine library services, enhancing patron satisfaction and usage rates.
- Led outreach efforts that increased awareness of library resources among diverse community groups.
- Established partnerships with local organizations to expand educational resources and programming opportunities for patrons.
- Maintained a high level of customer service by addressing and resolving patron concerns or complaints in a timely manner.
- Researched and acquired new library materials to maintain updated library collection.
- Trained and supervised library staff, volunteers and other personnel.
- Located requested books on shelves and in library database and fetched items for patrons.
- Assisted students in locating and using library resources and assisted teachers with materials needed to enrich classroom instruction.
- Researched, planned, and set up attractive and informative library exhibits.
- Promoted library services and resources through public relations initiatives and community outreach.
- Assisted with the development of strategic plans for library growth and improvement, ensuring alignment with institutional goals and objectives.
- Created programs and activities to promote library usage and literacy.
- Facilitated community engagement by planning and executing various educational programs, workshops, and events.
- Contributed to a positive work environment by providing ongoing support and professional development opportunities for staff members.
- Provided expert instruction on using print and electronic resources during one-on-one consultations or group workshops.
- Supported digital library collections containing e-books, audiobooks and digital media.
- Assisted library patrons with resolving computer problems.
- Managed reserve desk collection of reference materials.
- Participated in professional development opportunities to stay current on industry trends and best practices.
- Managed inter-library loans, ensuring patrons had access to wide range of materials.
- Coordinated with local schools to support educational programs, enriching student learning experiences.
- Fostered love of reading in young patrons by organizing weekly storytime sessions.
- Maintained welcoming and inclusive library environment, ensuring positive experience for all patrons.
- Resolved patrons' complaints tactfully and professionally.
- Kept up-to-date records of materials, maintained inventory and corrected cataloging errors.
- Greeted patrons warmly and offered to assist with issues or needs.
- Educated library patrons about policies for checking out materials and using resources.
- Notified supervisors when major equipment repairs were needed.
Education
Bachelor of Science - English
University of Wisconsin - Steven Point
Stevens Point, WISkills
- Organizational skills
- Strong oral and written communication skills
- Team collaboration
- Problem-solving skills
- Reading and teaching
- Reference services
- Data collection
- Verbal and written communication
- Works well independently
- Program planning
- Approachable
- Friendly
- Reader's advisory
- Technical support
- Literacy development
- Shelf reading
- Program management
- Reading groups
- Recordkeeping
- Service optimization
- Safety awareness
- Information literacy
- Interlibrary loans
- Electronic resources
- Presentation support
- Group instruction
- Removing old materials
- Catalog maintenance
- Marketing and promotion
- Literacy outreach
- Online card catalogs
- Problem-solving
- Multitasking
- Interlibrary loaning
- Staff supervision
Timeline
Librarian - Lead at Scott County Jordan Branch Lib
Scott County Library System
08.2006 - Current
Bachelor of Science - English
University of Wisconsin - Steven Point