Experienced systems analyst with emphasis in Epic Resolute Hospital Billing. Demonstrated strengths include system build and technical troubleshooting to enhance billing processes. Skilled in software implementation with a proven ability to mentor teammates and ensure optimal performance and end user access.
Overview
24
24
years of professional experience
Work History
Application System Analyst
CentraCare Health - St. Cloud Hospital
07.2017 - Current
Managed Epic configurations by building, testing, and debugging.
Mentored and trained team members in Epic's billing-related reporting, dashboards, and security to promote skill development and knowledge sharing.
Led small projects focused on achieving specific objectives and deliverables.
Developed statement programming for new customers along with implementing design changes and troubleshooting and correcting statement issues for current affiliates.
Developed and maintained reports and dashboards within Epic using SlicerDicer and Reporting Workbench to meet billing customer needs.
Adjusted end user security as needed to provide appropriate access for billing related workflows.
Application System Specialist
CentraCare Health - St. Cloud Hospital
04.2011 - 06.2017
Created billling dashboards and reports in Epic using Reporting Workbench and SlicerDicer to provide financial assessment tools for staff and management.
Evaluated and tested Epic's billing, reporting, and security related Nova Notes prior to software upgrade implementation.
Managed project priorities to ensure timely completion of all initiatives.
Adjusted end user security as needed to provide appropriate access for billing related workflows.
Data Quality Analyst I
CentraCare Health - St. Cloud Hospital
09.2006 - 04.2011
Created various Excel documents to assist with departmental reporting needs.
Worked interface errors between JRS, SMS, and IDX.
Validated hospital census on a daily basis to ensure billing accuracy.
Receptionist/Administrative Assistant
New Flyer IndustrAssistant
06.2001 - 08.2006
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Assisted coworkers with special tasks and projects.
Partial Hospitalization Program Manager at CentraCare Health - St. Cloud HospitalPartial Hospitalization Program Manager at CentraCare Health - St. Cloud Hospital