LIZ FAIRCLOTH
Austin
Summary
Detail-oriented and adaptable professional with over 13 years of experience supporting daily operations, managing schedules, and maintaining accurate records while delivering exceptional service in clinical and educational environments. Recognized for strong communication skills, reliability, and a proven ability to streamline processes in fast-paced settings. Proficient in Microsoft Office, data entry, and Python, consistently improving workflow efficiency and enhancing client, donor, and customer experiences. A commitment to excellence drives the pursuit of innovative solutions that contribute to organizational success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Phlebotomist
Mayo Clinic Blood Donor Center
08.2024 - Current
- Manage donor scheduling and workflow to support efficient operations.
- Maintain accurate documentation and adhere to safety protocols.
- Provide high-quality customer service.
- Troubleshoot equipment and documentation issues to support daily operations.
Resident Care Assistant
Cedars of Austin Senior Living Community
09.2023 - 03.2024
- Assisted residents with daily needs and provided compassionate support.
- Recorded vitals and followed care plans accurately.
- Maintained organized and effective workflow.
Computer Coding Teacher
Youth Enrichment League
10.2018 - 05.2022
- Taught students Scratch, Piskel, and Python.
- Adapted lessons to student needs to improve understanding.
- Assisted students with troubleshooting and problem-solving.
Substitute Teacher
Rochester Montessori School
08.2019 - 04.2020
- Delivered classroom instruction in multiple subjects and grade levels.
- Adapted quickly to schedule changes and diverse learning needs.
Apparel Sales Associate
Shopko
03.2016 - 09.2016
- Assisted customers with product selection.
- Maintained inventory accuracy.
- Handled transactions efficiently and professionally.
Substitute Teacher & Paraprofessional Aide
Chatfield Public Schools
11.2012 - 05.2015
- Supported classroom instruction and student learning.
- Maintained academic and behavioral documentation.
- Provided individualized assistance to students.
Education
IT Support Professional Certificate - In Progress
Google Career Certificates
02-2026
Certificate - Phlebotomy
Mayo Clinic School of Health Sciences
07-2024
No Degree - Computer Science
Winona State University
05-2022
Associate of Science - Psychology
University of Phoenix Texas
05-2015
Skills
- Effective communication
- Service excellence
- Appointment coordination
- Detail-oriented data management
- Experienced with Microsoft Office applications
- Excel data organization
- Strong organizational skills
- Thoroughness in documentation accuracy
- Effective problem resolution
- Effective time management
- Technical troubleshooting
- Collaborative teamwork
- Responsive to new challenges
- Data entry skills
- Conflict management
Certification
- Basic Life Support (2024)
- NHA Phlebotomy Certification (2024)
- Phlebotomy Program Certificate of Completion (2024)
Timeline
Phlebotomist
Mayo Clinic Blood Donor Center
08.2024 - Current
Resident Care Assistant
Cedars of Austin Senior Living Community
09.2023 - 03.2024
Substitute Teacher
Rochester Montessori School
08.2019 - 04.2020
Computer Coding Teacher
Youth Enrichment League
10.2018 - 05.2022
Apparel Sales Associate
Shopko
03.2016 - 09.2016
Substitute Teacher & Paraprofessional Aide
Chatfield Public Schools
11.2012 - 05.2015
IT Support Professional Certificate - In Progress
Google Career Certificates
Certificate - Phlebotomy
Mayo Clinic School of Health Sciences
No Degree - Computer Science
Winona State University
Associate of Science - Psychology
University of Phoenix Texas