Lizzeth Rodriguez-Aviles
Minneapolis
Summary
Shift manager with strong background in team leadership and operational efficiency. Skilled in staff coordination, customer service, and problem-solving, ensuring smooth shifts and high standards. Known for reliability, adaptability, and results-driven approach that enhances team performance and customer satisfaction.
Reliable and energetic with passion for delivering exceptional customer service and maintaining smooth shift operations. Understands importance of teamwork and efficient task management. Dedicated to driving positive outcomes and operational excellence.
Overview
3
3
years of professional experience
Work History
Crew Member Shift Manager
Dairy Queen Grill & Chill
06.2022 - Current
- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
- Coordinated maintenance requests when necessary to ensure a safe and functional work environment for both crew members and customers.
- Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Managed cash handling procedures accurately, ensuring proper accountability at the end of each shift.
Education
Bachelor of Science - Biology
University of Minnesota
Minneapolis, MN05-2028
High School Diploma -
Saint John's Preparatory School
Collegeville, MN05-2024
Skills
- Customer service focus
- Workplace safety
- Team motivation
- Problem-solving
- Reliable and responsible
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Crew Member Shift Manager
Dairy Queen Grill & Chill
06.2022 - Current
Bachelor of Science - Biology
University of Minnesota
High School Diploma -
Saint John's Preparatory School
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