LOGAN DALE
Duluth,MN
Summary
Results-driven Sales and Service professional with a proven track record in customer relationship management, sales growth, and client satisfaction. Skilled in identifying client needs, recommending tailored solutions, and achieving high performance in dynamic environments. Committed to exceeding sales targets, building long-term partnerships, and delivering outstanding service experiences.
Overview
7
7
years of professional experience
Work History
Sales and Service Representative
Cintas Uniform Services
04.2024 - Current
- Deliver outstanding customer service to over 130 customers through in-person, phone, and email interactions, ensuring swift issue resolution and high satisfaction levels.
- Educate clients on product offerings and services, leading to increased sales and enhanced customer loyalty.
- Identify and capitalize on sales opportunities through proactive needs analysis, cross-selling, and up-selling.
- Maintain up-to-date knowledge of products, services, promotions, and pricing structures.
- Process transactions, returns, and service requests efficiently using CRM and POS systems.
- Consistently achieve or surpass monthly and quarterly sales goals and KPIs.
- Negotiate long-term customer agreements, strengthening client retention and satisfaction.
- Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality.
Lead Server and Event Coordinator
Black Woods Group
08.2022 - Current
- Consult with clients to design customized event services and offerings.
- Support marketing initiatives through social media and traditional advertising methods.
- Coordinate with sales and event management teams to ensure flawless event execution.
- Provide high-level customer service and support during events.
- Train and mentor up to six new servers weekly to meet company service standards.
- Utilize HotSchedules software to manage staffing and event scheduling.
Meat Cutter & Sales Associate
Von Hanson's Meats
06.2018 - 08.2020
- Prepared, packaged, and sold a variety of meat products.
- Managed inventory to maintain an appealing and well-stocked sales floor.
- Developed strong relationships with customers, building a loyal client base.
- Handled customer concerns with professionalism, ensuring customer satisfaction.
- Supported promotional efforts through social media marketing and event organization.
Education
Bachelor of Arts - Political Science, Minor in Communications
University of Minnesota Duluth (UMD)
05.2024
Skills
- Customer Relationship Management (CRM)
- Sales Strategy and Execution
- Event Coordination
- Cross-Functional Collaboration
- Staff Training and Development
- Inventory Management
- Technical Proficiency (PC Building, Microsoft Office)
- Marketing and Social Media Promotion
Timeline
Sales and Service Representative
Cintas Uniform Services
04.2024 - Current
Lead Server and Event Coordinator
Black Woods Group
08.2022 - Current
Meat Cutter & Sales Associate
Von Hanson's Meats
06.2018 - 08.2020
Bachelor of Arts - Political Science, Minor in Communications
University of Minnesota Duluth (UMD)
Similar Profiles
Raymond EjinyereRaymond Ejinyere
Operator at Cintas Uniform ServicesOperator at Cintas Uniform Services
Lonnie WareLonnie Ware
Sales Service Representative at Cintas Uniform ServicesSales Service Representative at Cintas Uniform Services
Sherita CigarSherita Cigar
Route Sales Associate at CINTAS, Professional Uniform and Facility ServicesRoute Sales Associate at CINTAS, Professional Uniform and Facility Services
Tia GordenTia Gorden
Claims Business Process Consultant Senior at UnitedHealth GroupClaims Business Process Consultant Senior at UnitedHealth Group
Meghan ShepherdMeghan Shepherd
Program Supervisor at Trillium Services, Inc.Program Supervisor at Trillium Services, Inc.