Logan Norlund
Lake City
Summary
At Lake City Marina, I excelled as a Dock Attendant, enhancing dock safety and efficiency through meticulous equipment maintenance and superior customer service. My ability to foster teamwork and my expertise in safety procedures significantly reduced accidents, showcasing my commitment to operational excellence and a proactive problem-solving approach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dock Attendant
Lake City Marina
05.2022 - 10.2024
- Reported operations and equipment problems to supervisor for prompt handling.
- Attended to receiving area continuously to offer immediate assistance.
- Followed safety precautions while lifting and moving loads.
- Coordinated with other dock staff to complete tasks quickly and effectively, creating a cohesive team environment.
- Developed strong relationships with boat owners through consistent communication regarding their vessel''s status while docked at our facility.
- Collaborated with maintenance teams to ensure docks were properly maintained and repaired as needed, preventing safety hazards due to equipment failure.
- Trained new hires on proper docking procedures, encouraging a culture of excellence among staff members.
- Supported special events held at the dock facility by coordinating logistics, and ensuring all guest needs were met promptly and professionally.
- Contributed to a significant reduction in accidents through diligent observations to safety regulations and constant situational awareness on the job site.
- Provided exceptional customer service to boat owners, addressing concerns promptly and resolving issues efficiently.
- Enhanced dock safety by implementing and enforcing strict safety protocols for all staff and visitors.
- Coordinated with local authorities during emergency situations, ensuring swift response times and appropriate actions taken when necessary.
- Conducted regular inspections of dock equipment, identifying maintenance needs before they became critical issues.
- Maintained clean, organized dock facilities to promote a professional appearance and optimal functionality.
- Streamlined docking procedures for faster turnaround times and increased efficiency in vessel handling.
Education
Bachelor of Arts - Exercise Physiology, Pre-Medicine
Gustavus Adolphus College
05-2028
High School Diploma -
Lincoln High School
Lake City, MN06-2024
Skills
- Workplace cleanliness
- Shipping and receiving
- Organization
- Heavy lifting proficiency
- Safety procedures
- Equipment inspection/Equipment maintenance
- Customer service
- Teamwork and collaboration
- Time management
- Attention to detail/Problem-solving abilities
- Multitasking Abilities
Certification
- CPR/AED for the Professional Rescuer and Healthcare Provider - American Heart Association.
Timeline
Dock Attendant
Lake City Marina
05.2022 - 10.2024
- CPR/AED for the Professional Rescuer and Healthcare Provider - American Heart Association.
Bachelor of Arts - Exercise Physiology, Pre-Medicine
Gustavus Adolphus College
High School Diploma -
Lincoln High School
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