Tracy Smith
Zimmerman,MN
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
4
4
years of professional experience
Work History
General Laborer
People Ready Staffing Agency
06.2021 - Current
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Assembled products when necessary, adhering to high-quality standards while maintaining production timelines.
- Loaded and unloaded shipments with care to prevent damage to products or packaging materials..
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Prepared orders for shipment by carefully selecting items from storage locations according to pick lists.
- Assisted in maintaining a clean and organized warehouse environment, reducing potential hazards and improving productivity.
- Operated RF scanners to track merchandise and verify contents of containers.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Consistently lifted materials weighing as much as 50 pounds.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Moved furniture and boxes using utility dolly and truck ramp.
- Accomplished multiple tasks within established timeframes
- Facilitated smooth project transitions by preparing spaces for inspections and walk-through with clients or stakeholders.
- Maintained safe working environments through proper storage of tools, materials, and equipment.
- Prepared surfaces for painting or finishing through sanding, cleaning, and other preparatory tasks as needed.
- Performed manual labor and random jobs to help teams accomplish goals.
- Gathered and disposed of worksite debris to remove safety hazards.
- Practiced company policies to promote safety and compliance.
- Increased client satisfaction by ensuring clean and organized work areas throughout project duration.
- Erected and removed temporary structures such as trench liners and scaffolding to meet team needs.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Followed orders closely to help prepare for jobs, ready sites, complete assignments and clean up work areas at completion.
- Interacted daily with various project managers, subcontractors, and municipal inspectors to complete construction projects.
- Operated variety of power tools and hand tools.
- Assisted in construction of commercial and residential buildings.
- Followed instructions from construction project managers and supervisors.
- Maintained knowledge of safety practices for removing hazards from working sites.
- Loaded and unloaded construction materials to prepare for use in construction.
Banquet Captain
Global Events
02.2022 - 01.2024
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
- Conducted regular inventory checks for supplies to prevent stock shortages that could affect daily operations negatively.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Greeted guests upon arrival and offered assistance.
- Optimized venue setup procedures leading to efficient room turnover times between events.
- Established consistent communication channels between staff members for better efficiency in operations.
- Enhanced client satisfaction by efficiently coordinating and executing banquet events.
- Coordinated cross-functional teams, collaborating on successful event execution from start to finish.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Motivated staff to perform at peak efficiency and quality.
- Enhanced guest satisfaction by overseeing banquet operations and ensuring smooth execution of events.
- Ensured compliance with safety regulations, maintaining a safe working environment for both staff and guests.
- Cultivated culture of excellence among staff, leading by example and providing constructive feedback.
- Adapted quickly to last-minute changes, ensuring events proceeded smoothly despite unforeseen challenges.
- Addressed and resolved guest concerns promptly, maintaining high levels of customer satisfaction.
- Coordinated large-scale banquet events, ensuring seamless execution by effectively managing event staff.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Inspected dishes and utensils for cleanliness.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Served meals to customers according to established guidelines.
- Replenished condiments and other supplies at tables and service bars..
- Supported needs of 50-100 person wait staff who attended to specific needs of countless customers daily for Conventions & Events with social relevancy and intentionality.
Installer
Bart's Office Inc.
06.2021 - 02.2022
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Increased workplace safety, ensuring proper anchorage and leveling of office furniture during installations.
- Facilitated smooth relocation processes by systematically disassembling and reassembling office furniture during company moves.
- Maintained a clean work environment by disposing of packaging materials and debris after each installation job.
- Improved office workflow by efficiently installing and arranging furniture in various configurations.
- Demonstrated versatility in the role, successfully adapting to different types of office environments during multiple assignments across diverse industries.
- Reduced installation time with accurate interpretation of blueprints and assembly instructions.
- Enhanced client satisfaction by promptly assembling and disassembling office furniture as per their requirements.
- Optimized workspace functionality by identifying appropriate placement for office equipment, such as computers, printers, and phones.
- Inspected furniture for proper operation by checking assembly directions.
- Inspected and documented products for damage and quality prior to installation or delivery..
- Operated forklifts, pallet jacks, hand trucks and dollies to move furniture and equipment to different areas and rearrange within warehouse.
- Worked with diverse types of weather and ground conditions.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Safely transported furniture products between warehouses, stores, showrooms, and clients'' locations using appropriate vehicles and equipment.
- Maintained a clean and organized workspace throughout each project, minimizing disruption to clients'' living or working environments.
- Demonstrated a strong work ethic by consistently arriving on time and completing projects as scheduled, leading to increased trust among customers and colleagues alike.
Education
GED -
Anoka Technical College
Anoka, MN02-1996
Associate of Arts - Human Resources Management
Anoka-Ramsey Community College
Minneapolis, MNBachelor of Arts - Human Resources Management
Metropolitan State University
Saint Paul, MNSkills
- Heavy lifting
- Problem-solving
- Time management
- Attention to detail
- Safety procedures
- Hand tools mastery
- Power tools proficiency
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Organizational skills
- Reliable and punctual
Timeline
Banquet Captain
Global Events
02.2022 - 01.2024
General Laborer
People Ready Staffing Agency
06.2021 - Current
Installer
Bart's Office Inc.
06.2021 - 02.2022
GED -
Anoka Technical College
Associate of Arts - Human Resources Management
Anoka-Ramsey Community College
Bachelor of Arts - Human Resources Management
Metropolitan State University
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