Lori Seeley
Saint Paul
Summary
Dynamic catering professional with a proven track record at Compass-General Mills, excelling in event coordination and budget management. Expertly developed menus and crafted marketing strategies, enhancing customer satisfaction and profitability. Adept at policy formulation and fostering strong client relationships, driving operational success through analytics and team training.
Overview
7
7
years of professional experience
Work History
Director of Catering
Compass-General Mills
Golden Valley
06.2022 - Current
- Oversaw catering team, delivering training and support for service excellence.
- Coordinated event logistics, ensuring timely setup and efficient service delivery.
- Analyzed client feedback to refine offerings and optimize customer satisfaction.
- Established catering budgets and goals, evaluating success through analytics and order tracking.
- Developed and implemented policies, procedures, menus, and pricing structures for catering.
- Crafted marketing strategies to promote services and maximize profitability.
- Planned ahead to set catering budgets and goals, evaluated success via analytics and order tracker system and tracked catering trends with focus on quality and food cost controls.
Catering/Restaurant Manager
Morrissey Hospitality Companies
Saint Paul
12.2018 - 05.2022
- Directed catering and restaurant operations to optimize customer service and employee development.
- Trained front-of-house staff on policies, guest service techniques, and communication skills.
- Supervised dining room staff to maintain high service levels and address guest needs.
- Managed inventory control and ordered supplies to meet operational demands.
- Ensured adherence to health and safety regulations across restaurant operations.
- Conducted regular performance evaluations to improve team skills and accountability.
Education
BBA - Management
University of Minnesota
Duluth, MN05-1996
ServSafeCertified
Skills
- Event coordination
- Budget management
- Menu development
- Market analysis
- Policy formulation
- Customer relationship management
Timeline
Director of Catering
Compass-General Mills
06.2022 - Current
Catering/Restaurant Manager
Morrissey Hospitality Companies
12.2018 - 05.2022
BBA - Management
University of Minnesota
ServSafeCertified
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