LuAnne Cherwinka

ThoughtSpot Sage (Advanced AI-powered analytics)

• Developed and executed UAT testing strategies for an AI-powered analytics platform, ensuring alignment with business requirements and stakeholder needs
• Collaborated with district sales managers to translate business needs into actionable test cases and scenarios, ensuring system functionality met end-user expectations
• Managed defect resolution by working closely with technical teams and vendors, ensuring issues were resolved or added to the project backlog for future prioritization
• Provided detailed UAT status updates to stakeholders, ensuring transparency and alignment throughout the testing process

Dynamics 365 Sales Hub (CRM) / Anaplan for Quotas and Commissions

• Conducted compliance reviews of healthcare professional contracts, ensuring adherence to regulatory standards (e.g., HIPAA, 21 CFR Part 820)
• Developed and executed UAT test cases for Dynamics 365 Sales Hub and Anaplan, ensuring system functionality aligned with business requirements
• Streamlined the sales compensation process by implementing Anaplan, including creating detailed process documentation and work instructions for executive leadership
• Partnered with IT and business stakeholders to identify test data and environments, ensuring comprehensive UAT coverage

• Led UAT efforts for a global product complaint application, ensuring system functionality met regulatory requirements (e.g., 21 CFR Part 820, ISO 13485)
• Developed and maintained validated documentation within the system of record (Documentum), ensuring compliance with regulatory standards
• Conducted gap analyses during company acquisitions, identifying and addressing process integration challenges
• Partnered with regulatory teams to ensure systems maintained a validated state, facilitating successful UAT sign-offs

• Implemented IT Quality Management System (QMS), ensuring compliance with 21 CFR 820.5 and ISO 13485
• Managed global QA testing teams, optimizing vendor costs while maintaining quality standards and delivery timelines
• Led internal IT audits, developing and executing compliance checklists to ensure adherence to medical device quality standards

• Conducted stakeholder interviews to document detailed requirements and acceptance criteria, ensuring alignment with business needs
• Coordinated and presented UAT deliverables to internal regulatory teams, ensuring systems maintained compliance with 21 CFR Part 820, ISO 14971, and ISO 13485
• Facilitated user acceptance testing (UAT) and performed regression testing to maintain system integrity and ensure successful UAT sign-offs