Lucas Durham
Austin
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Assistant Site Leader
Tidal Wave Auto Spa
Austin
08.2025 - Current
- Engaged with customers to ensure satisfaction and address inquiries promptly.
- Supported team members in executing washing and detailing procedures efficiently.
- Trained new employees on safety protocols and operational procedures effectively.
- Assisted in daily operations of car wash services and customer interactions.
- Maintained cleanliness and organization of the site and equipment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Car Wash Attendant
Tidal Wave Auto Spa
Austin
09.2024 - Current
- Operated specialized car wash machinery to ensure efficient service delivery.
- Maintained cleanliness of vehicles using high-quality soaps and equipment.
- Checked cars after completion of the car wash process to ensure satisfaction of customers.
- Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
- Assisted customers by providing information on services and pricing options.
- Maintained a clean, organized, and safe work environment.
- Sorted and arranged supplies for efficient access during car wash operations. needed for each job including soap, water hoses, brushes, rags.
- Performed routine maintenance on car wash equipment to prevent breakdowns.
- Organized supplies for each job, including soap, water hoses, brushes, and rags.
Team Leader
Tidal Wave Auto Spa
Austin
04.2024 - Current
- Supervised daily operations at Tidal Wave Auto Spa for efficient service delivery.
- Trained new team members on car wash techniques and customer service standards.
- Delegated daily tasks to team members to optimize group productivity.
Activities Assistant
St. Marks living
Austin
01.2020 - 06.2020
- Organized social activities for residents to promote engagement and community bonding.
- Developed relationships with residents to understand their interests and preferences.
- Assisted with daily recreational programs, ensuring smooth operation and participation.
- Maintained organization and cleanliness of activity spaces.
Computer Technician
Hormel Foods
Austin
01.2020 - 06.2020
- Diagnosed hardware and software issues for various computer systems.
- Performed troubleshooting and resolved network issues to minimize downtime
- Maintained inventory of computer parts and supplies for timely repairs.
- Identified needs of customers promptly and efficiently.
Education
Austin High School
Austin, MNSkills
- Customer service
- Operational management
- Employee training
- Standard operating procedures
- Team leadership
- Cleanliness standards
- Organizational skills
- Equipment maintenance
- Staff training
Timeline
Assistant Site Leader
Tidal Wave Auto Spa
08.2025 - Current
Car Wash Attendant
Tidal Wave Auto Spa
09.2024 - Current
Team Leader
Tidal Wave Auto Spa
04.2024 - Current
Activities Assistant
St. Marks living
01.2020 - 06.2020
Computer Technician
Hormel Foods
01.2020 - 06.2020
Austin High School