Summary
Overview
Work History
Skills
Timeline
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Lucas Gorshe

Princeton,MN

Summary

Dynamic sales professional with proven success at RTL Equipment, excelling in customer relationship building and territory management. Recognized for optimizing sales strategies and enhancing customer satisfaction through proactive engagement. Skilled in competitor research and CRM proficiency, consistently achieving growth and retention in key accounts. Committed to delivering exceptional client service and value-based solutions.

Overview

7
7
years of professional experience

Work History

Sales Representative

RTL Equipment
01.2024 - Current
  • Streamlined communication channels within the team for enhanced collaboration and information sharing among members.
  • Coordinated with other departments such as Marketing and Supply Chain Management to ensure seamless execution of sales strategies.
  • Optimized territory coverage, effectively allocating resources to maximize sales potential across various regions.
  • Conducted thorough competitor analysis to identify gaps in the market and capitalize on emerging trends for strategic advantage.
  • Retained key accounts through proactive relationship management and addressing customer concerns promptly.

Business Development

RTL Equipment
06.2023 - 12.2023
  • Supported business development efforts by preparing pitch materials tailored to prospective clients'' needs and concerns.
  • Created opportunities for business development by cultivating relationships with prospective clients and referral sources.
  • Conducted field visits and met corporate customers for business development.
  • Supported new business development efforts by leveraging existing relationships within our key account base for referrals.

Parts Counter Sales Person

RTL Equipment
01.2023 - 06.2023
  • Processed transactions accurately, ensuring proper payment methods were used and receipts were issued accordingly.
  • Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
  • Crosstrained in other areas of the dealership, gaining valuable perspective into overall business operations.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service

Mobile Service Technician

RTL Equipment
05.2020 - 06.2023
  • Developed strong relationships with clients, resulting in repeat business and positive feedback.
  • Continuously updated technical expertise through training and professional development opportunities.
  • Proactively identified potential areas for improvement within operations processes by proposing cost-effective solutions that optimized workflow efficiencies.
  • Exceeded performance metrics consistently by maintaining a strong focus on efficiency and quality service delivery.
  • Promoted safety awareness within the team, adhering to strict guidelines while performing repairs or installations.
  • Managed work orders efficiently, ensuring proper documentation and accurate billing practices.
  • Enhanced inventory management for mobile service vehicles, reducing downtime and increasing productivity.
  • Improved customer satisfaction by providing timely and efficient mobile service repairs.
  • Read blueprints and schematics to correctly place equipment.
  • Responded to service requests during and after business hours.
  • Installed wiring, cabling and networking hardware on customer premises.
  • Installed and configured new devices and system components.

Wash Bay Technician

RTL Equipment
09.2019 - 04.2020
  • Improved vehicle cleanliness by meticulously washing, scrubbing, and drying exteriors of various vehicles.
  • Demonstrated strong attention to detail while performing visual inspections of vehicles before release to customers.
  • Performed routine maintenance on wash bay equipment to ensure optimal performance and longevity.
  • Enhanced customer satisfaction with thorough interior cleaning and detailing tasks.

Carpenter Laborer

Trimrite Construction
08.2018 - 08.2019
  • Safely operated power tools like saws, drills, sanders, routers consistently throughout each project''s life cycle while minimizing waste materials generated during production processes effectively reducing overall expenses incurred during execution phase
  • Implemented proper safety procedures during all tasks, including lifting heavy objects and operating power tools, reducing the risk of injury to both self and team members.
  • Collaborated with team members to complete complex projects within tight deadlines, demonstrating excellent teamwork skills.
  • Planned and laid out work from blueprints, drawings and models.
  • Performed demolition tasks as needed, carefully removing existing structures and materials while preserving the integrity of surrounding areas.
  • Improved structural integrity by repairing or replacing damaged wooden components in residential and commercial properties.
  • Framed, remodeled and finished wood and metal structures.
  • Read and interpreted blueprints to accurately execute specific designs according to client specifications.
  • Assisted in the construction of custom-built cabinetry and furniture pieces, showcasing attention to detail and craftsmanship.

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Relationship building
  • Product and service knowledge
  • Negotiation tactics
  • Objection handling
  • Relationship selling
  • Cold calling
  • Business development
  • Territory growth
  • CRM proficiency
  • Territory management
  • Sales forecasting
  • Competitor research
  • Value-based selling
  • Customer experience enhancement
  • Social media marketing
  • Relationship management
  • Territory cultivation
  • On-site product demonstrations
  • Attention to detail

Timeline

Sales Representative

RTL Equipment
01.2024 - Current

Business Development

RTL Equipment
06.2023 - 12.2023

Parts Counter Sales Person

RTL Equipment
01.2023 - 06.2023

Mobile Service Technician

RTL Equipment
05.2020 - 06.2023

Wash Bay Technician

RTL Equipment
09.2019 - 04.2020

Carpenter Laborer

Trimrite Construction
08.2018 - 08.2019

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Lucas Gorshe