Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Timeline
Generic

Lucas Urness

Norwood Young America

Summary

Dynamic professional with a strong background in customer service and quality assurance, honed at Midtown Family Restaurant. Proven ability to manage multiple tasks efficiently while ensuring customer satisfaction. Skilled in accurate money handling and effective communication, consistently contributing to a welcoming environment and enhancing overall service quality.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waiter/Cook

Midtown Family Restaurant
Norwood Young America
10.2020 - Current
  • Managed table service, handled cash transactions, and ensured accurate billing.
  • Prepared and cooked meals to meet quality standards and customer satisfaction.
  • Executed end-of-shift cleaning and dishwashing to maintain a hygienic kitchen environment.

Retail Worker

Home solutions Hardware Store
Norwood Young America
03.2021 - 08.2023
  • Stocked shelves efficiently and assisted customers in locating products to enhance their shopping experience.
  • Operated cash registers accurately and maintained cleanliness at the end of each shift to ensure a welcoming environment.
  • Repaired rental equipment and mixed paint to meet customer specifications, contributing to overall service satisfaction.

Farm Hand

Lenny Hoen Farms
Norwood Young America
08.2018 - 02.2020
  • Milked cows and fed calves promptly at 6:30 am, ensuring optimal animal care and productivity.
  • Operated tractors for efficient hay hauling and performed routine maintenance on equipment to support planting and harvest operations.
  • Assisted with daily farm chores and mixed feed to maintain livestock health and farm efficiency.

Education

Graduate Certificate - Autobody Collision And Repair

Northland Community And Technical College
Thief River Falls, MN
05-2025

High School Diploma -

Central Public Schools
Norwood Young America
05-2023

Skills

  • Collision repair
  • Frame straightening
  • Paint application
  • Vehicle inspection
  • Customer service
  • Quality assurance
  • Problem solving
  • Team collaboration
  • Time management
  • Verbal and written communication
  • Reliability and punctuality
  • Service prioritization
  • Memory retention
  • Accurate money handling
  • Strong multitasking
  • Order management

Affiliations

  • Wrestling
  • Football
  • Track and field
  • Trap
  • Boy Scouts of America
  • FFA
  • Band

Accomplishments

  • Two time all conference in wrestling
  • Got to first class in Boy Scouts
  • Lettered twice in band
  • Lettered twice in Football
  • Lettered four times in wrestling
  • Lettered once in track
  • Lettered once in Trap

Certification

  • Sheet metal repair Technician Certificate
  • Collision repair and refinishing Certificate

Timeline

Retail Worker

Home solutions Hardware Store
03.2021 - 08.2023

Waiter/Cook

Midtown Family Restaurant
10.2020 - Current

Farm Hand

Lenny Hoen Farms
08.2018 - 02.2020

Graduate Certificate - Autobody Collision And Repair

Northland Community And Technical College

High School Diploma -

Central Public Schools

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Lucas Urness