Lucy Zollar
Lake Elmo
Summary
Proven team player with a knack for handling high-pressure situations, I excelled at Ziggys Live Music, Bar, and Restaurant by fostering a loyal customer base through exceptional service. My strong multitasking abilities and outgoing personality have consistently improved team efficiency and customer satisfaction, showcasing my dedication to excellence in every role.
Overview
3
3
years of professional experience
Work History
Bartender
Ziggys Live Music, Bar, Ansd Restaurant
12.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
Expo Runner
Pier 500
05.2023 - 04.2024
- Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
- Maintained a clean and organized expo station, improving efficiency in the kitchen.
- Provided support to multiple stations within the kitchen when needed, demonstrating flexibility and teamwork among colleagues.
- Demonstrated adaptability by quickly adjusting to changes in menu items or special requests from guests.
Volleyball Coach
Stillwater Area High School
10.2021 - 10.2022
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Collaborated with fellow coaches to share best practices, leading to overall program improvement.
- Established a supportive environment that encouraged growth, accountability, sportsmanship among players.
- Created positive and encouraging environment to motivate athletes to give best efforts.
Education
Associate of Science - Marketing
University of Wisconsin, River Falls
River Falls, WI05-2026
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Outgoing personality
- Handling difficult customers
Accomplishments
- Marketing Internship at Ziggy's Live Music, Bar, and Restaurant
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Varsity Volleyball captain and MVP at Stillwater Area High School
- Deans list Fall 2023-2024
Volleyball team Captain 2020-2022
Being the captain of a varsity volleyball team is a challenging and fulfilling position that requires more than just athletic ability. You are in charge of creating a positive and encouraging atmosphere for your team as captain, serving as both a leader and an example. In order to keep everyone on the same page, this role entails addressing team dynamics, ensuring that everyone understands strategy. It was difficult to strike a balance between friendship and leadership, but it's crucial to foster an environment of respect and trust. The performance of the team as a whole as well as the success of individual players are frequently greatly impacted by a captain who can motivate their group and set an example.
Timeline
Bartender
Ziggys Live Music, Bar, Ansd Restaurant
12.2024 - Current
Expo Runner
Pier 500
05.2023 - 04.2024
Volleyball Coach
Stillwater Area High School
10.2021 - 10.2022
Associate of Science - Marketing
University of Wisconsin, River Falls
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