Results-driven professional with expertise in program development and event coordination. Recognized for leading kids' programs and maintaining a safe environment, contributing to overall customer satisfaction and team success.
Overview
6
6
years of professional experience
Work History
Programer II
Minneapolis Park and Recreation Board Headquarters
Minneapolis, MN
02.2023 - Current
Assist the park director with developing kids programs.
Carry out day-to-day programs.
Organize, and carry out, special events in the park.
organize and maintain the park club house.
responsible for monitoring park grounds.
Lead team members on all kids programs and events.
Supervisor
Nico's Taco And Tequila Bar
Minneapolis, MN
02.2020 - Current
Supervised daily operations, ensuring high-quality service and efficient workflow.
Trained and mentored staff, fostering a collaborative team environment.
Implemented inventory management systems to optimize stock levels and reduce waste.
Developed training materials to enhance employee skills and improve service standards.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Monitored compliance with health and safety regulations, maintaining a safe working environment.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Education
Bachelor of Science - Service Management
University of Wisconsin-Stout
Menomonie, WI
05-2005
Skills
Fluent in english and spanish
Proficient in Word and Excel software
Worked with Micros, Aloha, Square, and Toast
Timeline
Programer II
Minneapolis Park and Recreation Board Headquarters
Instructional Assistant II-Bilingual/Bicultural at Santa Maria Bonita School DistrictInstructional Assistant II-Bilingual/Bicultural at Santa Maria Bonita School District