Luis Enrique Hernandez Guzman
Minneapolis
Summary
Adept at bridging language barriers, I enhanced client satisfaction at NorthPoint Health & Wellness Center by delivering culturally sensitive Spanish interpretations. My fluency in Spanish and English, combined with strong verbal communication and confidentiality practices, significantly contributed to improved care delivery and client relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Spanish Interpreter
NorthPoint Health & Wellness Center
03.2023 - Current
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
- Maintained message content, tone, and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Education
Associate Of Science - Sound Arts
Minneapolis Community And Technical College
Minneapolis, MN05.2021
Skills
- Fluent spanish
- Language fluency
- Verbal communication
- Memory retention
- Fluent english
- Confidentiality practices
- Code of ethics
Certification
Community Interpreter
Timeline
Spanish Interpreter
NorthPoint Health & Wellness Center
03.2023 - Current
Community Interpreter
Associate Of Science - Sound Arts
Minneapolis Community And Technical College
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