Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Luke Hufnagle

International Falls

Summary

Dynamic professional with a strong background in customer service and team collaboration, honed at Chocolate Moose Restaurant Company. Proven ability to enhance customer satisfaction through effective multitasking and attention to detail. Skilled in bicycle assembly and repair, ensuring quality and safety at The Sports Shop LLC. Committed to delivering exceptional service and support.

Overview

2
2
years of professional experience

Work History

Host

Chocolate Moose Restaurant Company
03.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Bicycle Mechanic

The Sports Shop LLC
05.2024 - 08.2024
  • Assembled new bicycles upon arrival at the shop, adhering to strict quality control guidelines from manufacturers.
  • Serviced, maintained and repaired bicycles with focus on efficiency, quality and safety.
  • Enhanced customer satisfaction by efficiently diagnosing and repairing various bicycle issues.
  • Educated customers about proper bike care techniques, extending the lifespan of their bicycles.
  • Performed regular maintenance checks on rental fleet to ensure optimal performance and safety standards.

Education

Associate of Arts -

Minnesota North College
International Falls, MN
05-2025

Skills

  • Customer service
  • Multitasking proficiency
  • Team collaboration
  • Detail-oriented

Interests

Forest and landscape management

Engine and mechanical maintenance

Timeline

Bicycle Mechanic

The Sports Shop LLC
05.2024 - 08.2024

Host

Chocolate Moose Restaurant Company
03.2023 - Current

Associate of Arts -

Minnesota North College
Luke Hufnagle