Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lyndale Ryan

Fulda

Summary

Dynamic sales professional with a proven track record at Worthington Municipal Liquor, excelling in relationship building and cash handling. Recognized for enhancing customer satisfaction and driving repeat business through effective suggestive selling techniques. Adept at maintaining organized sales environments and leveraging product knowledge to boost sales and foster loyalty.

Professional sales professional with proven track record in retail environments. Adept at driving sales, building customer relationships, and exceeding targets. Strong focus on teamwork and adaptability, ensuring smooth operations and high customer satisfaction. Reliable, flexible, and skilled in inventory management, customer service, and point-of-sale systems.

Overview

20
20
years of professional experience

Work History

Sales Clerk

Worthington Municipal Liquor
05.2020 - 11.2024
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Opened and closed store by balancing cash registers and receipts.

Sales Associate

Buckle
01.2019 - 11.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed and maintained purchase orders and invoices.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Cashier

Marshalls
08.2017 - 11.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Travel Consultant

All About You Tour & Travel
01.2016 - 05.2017
  • Built strong relationships with clients through exceptional communication and personalized service.
  • Organized trips for individual, family and business travelers.
  • Worked closely with clients to understand unique needs and meet specific travel desires.
  • Maintained accurate records of bookings, payments, and client information for smooth operations and future reference.
  • Enhanced customer satisfaction by tailoring travel packages to individual preferences and needs.
  • Followed up with customers to increase customer service with travel plans.

Sales Representative

Stefani's Closet
02.2015 - 01.2016
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Cultivated deep understanding of product features to answer questions and overcome objections.

Server

Nico Z
11.2011 - 12.2013
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Sales Associate

Lauhoff Jewelry
10.2004 - 05.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

GED -

Missouri Western State University
Saint Joseph, MO
01-2013

Skills

  • Goal oriented
  • Cash register operation
  • Organization
  • Sales expertise
  • Product knowledge
  • Cash handling
  • Relationship building
  • Merchandising
  • Loss prevention
  • Accurate money handling
  • Suggestive selling
  • Staff education and training
  • POS system troubleshooting
  • Customer relationship building

Timeline

Sales Clerk

Worthington Municipal Liquor
05.2020 - 11.2024

Sales Associate

Buckle
01.2019 - 11.2019

Cashier

Marshalls
08.2017 - 11.2018

Travel Consultant

All About You Tour & Travel
01.2016 - 05.2017

Sales Representative

Stefani's Closet
02.2015 - 01.2016

Server

Nico Z
11.2011 - 12.2013

Sales Associate

Lauhoff Jewelry
10.2004 - 05.2011

GED -

Missouri Western State University

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Lyndale Ryan