Summary
Overview
Work History
Education
Skills
Timeline
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LYNNETTA BISHOP

Pine City

Summary

Dynamic Automotive Team Lead at Walmart with a proven track record in coaching and mentoring, enhancing team performance and workplace safety. Skilled in conflict resolution and customer focus, I successfully fostered a collaborative environment, resulting in improved efficiency and employee engagement. Committed to excellence and operational success.

Overview

19
19
years of professional experience

Work History

Automotive Team Lead

Walmart
06.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Front End Team Lead

Walmart
09.2021 - 06.2023
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Special Assistant Representative AWG

NRI
07.2018 - 03.2020
  • Contributed to a positive office environment by maintaining professionalism, demonstrating strong interpersonal skills, and fostering collaboration among team members.
  • Handled incoming phone calls, ensuring customer satisfaction amidst stressful circumstances.
  • Managed delinquent customer accounts and facilitated solutions for overcoming current situations.

Accounts Recievable Specialist

PSB
01.2018 - 07.2018
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.

Driver

Uber
02.2017 - 01.2018
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Customer Service Representive

LeMans Corporation
05.2014 - 09.2017
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Optimized office filing procedures to improve efficiency,
  • Enhanced all shop workflows to document expected timeframes for each task.
  • Conducted thorough inspections ensuring quality standards for all products leaving premises.

Assistant Manager and Food Safety Inspector

Taco Bell
08.2006 - 08.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Inspected eight stores each quarter to guarantee compliance with food safety regulations.

Education

Accounting

Globe University
Elk River, MN

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance improvement
  • Workplace safety

Timeline

Automotive Team Lead

Walmart
06.2023 - Current

Front End Team Lead

Walmart
09.2021 - 06.2023

Special Assistant Representative AWG

NRI
07.2018 - 03.2020

Accounts Recievable Specialist

PSB
01.2018 - 07.2018

Driver

Uber
02.2017 - 01.2018

Customer Service Representive

LeMans Corporation
05.2014 - 09.2017

Assistant Manager and Food Safety Inspector

Taco Bell
08.2006 - 08.2010

Accounting

Globe University

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LYNNETTA BISHOP