Summary
Overview
Work History
Education
Skills
Timeline
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LYNNETTA BISHOP

Pine City

Summary

Dynamic Automotive Team Lead at Walmart with a proven track record in coaching and mentoring, enhancing team performance and workplace safety. Skilled in conflict resolution and customer focus, I successfully fostered a collaborative environment, resulting in improved efficiency and employee engagement. Committed to excellence and operational success.

Overview

19
19
years of professional experience

Work History

Automotive Team Lead

Walmart
Cambridge, MN
06.2023 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.

Front End Team Lead

Walmart
Cambridge, MN
09.2021 - 06.2023
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Special Assistant Representative AWG

NRI
Shoreview, MN
07.2018 - 03.2020
  • Contributed to a positive office environment by maintaining professionalism, demonstrating strong interpersonal skills, and fostering collaboration among team members.
  • Handled incoming phone calls, ensuring customer satisfaction amidst stressful circumstances.
  • Managed delinquent customer accounts and facilitated solutions for overcoming current situations.

Accounts Recievable Specialist

PSB
Brooklyn Center, MN
01.2018 - 07.2018
  • Reduced outstanding accounts receivable balances by diligently following up on overdue payments.
  • Ensured the accuracy of customer records in internal systems by updating contact information, payment terms, and other relevant data as needed.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.

Driver

Uber
Minneapolis, MN
02.2017 - 01.2018
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Customer Service Representive

LeMans Corporation
Rogers, MN
05.2014 - 09.2017
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Optimized office filing procedures to improve efficiency,
  • Enhanced all shop workflows to document expected timeframes for each task.
  • Conducted thorough inspections ensuring quality standards for all products leaving premises.

Assistant Manager and Food Safety Inspector

Taco Bell
Greater Minnesota
08.2006 - 08.2010
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Inspected eight stores each quarter to guarantee compliance with food safety regulations.

Education

Accounting

Globe University
Elk River, MN

Skills

  • Attention to detail
  • Conflict resolution
  • Customer focus
  • Coaching and mentoring
  • Performance improvement
  • Workplace safety

Timeline

Automotive Team Lead

Walmart
06.2023 - Current

Front End Team Lead

Walmart
09.2021 - 06.2023

Special Assistant Representative AWG

NRI
07.2018 - 03.2020

Accounts Recievable Specialist

PSB
01.2018 - 07.2018

Driver

Uber
02.2017 - 01.2018

Customer Service Representive

LeMans Corporation
05.2014 - 09.2017

Assistant Manager and Food Safety Inspector

Taco Bell
08.2006 - 08.2010

Accounting

Globe University

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LYNNETTA BISHOP