Mackenzie Levos
Zimmerman,MN
Summary
Motivated and detail-oriented professional with experience in logistics, inventory management, and customer service. Served as a 92A Automated Logistical Specialist in the Minnesota Army National Guard, developing strong organizational, problem-solving, and teamwork skills while maintaining equipment accountability and supply chain operations. Complemented by experience as a host at Applebee’s and a food runner in a high-volume bar and family restaurant, demonstrating excellent communication, multitasking, and customer service abilities. Dedicated, adaptable, and team-focused, with a proven ability to perform efficiently under pressure and deliver results in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
92A Automated Logistical Specialist
Army National Guard MN
10.2024 - Current
- Managed inventory control processes, ensuring accurate tracking and distribution of supplies.
- Operated logistics software to streamline order processing and enhance supply chain efficiency.
- Coordinated transportation logistics, optimizing delivery schedules for timely receipt of materials.
- Maintained compliance with safety regulations during equipment operation and storage procedures.
- Coordinated transportation logistics to optimize delivery schedules and improve route efficiency.
- Monitored and responded to incoming communications, ensuring timely dispatch of vehicles and resources.
- Managed inventory levels using advanced tracking software, optimizing stock availability.
- Coordinated logistics operations to ensure timely delivery of goods and materials.
Host
Applebee's Neighborhood Grill & Bar
04.2024 - Current
- Greeted guests warmly, ensuring positive first impressions and enhancing customer experience.
- Managed seating arrangements efficiently, optimizing table turnover and minimizing wait times.
- Assisted servers by communicating guest needs promptly, fostering teamwork and service flow.
- Maintained cleanliness of dining area, contributing to a welcoming atmosphere for patrons.
- Handled reservation inquiries effectively, adapting to change in guest volume and preferences.
- Provided menu information to guests, enhancing their dining experience through informed choices.
- Collaborated with kitchen staff to ensure timely food delivery, supporting overall operational efficiency.
- Resolved customer concerns swiftly, demonstrating strong problem-solving skills and commitment to satisfaction.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Cashier
Marves True Value
04.2023 - 05.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in product selection and provided exceptional service.
- Maintained accurate cash drawer and balanced registers at closing.
- Collaborated with team members to ensure store cleanliness and organization.
Expo Runner
Zimmerman Cafe Bar And Bowl
02.2022 - 12.2022
- Delivered food orders efficiently to tables, ensuring timely service and customer satisfaction.
- Collaborated with kitchen staff to coordinate order accuracy and streamline food preparation processes.
- Assisted servers in managing guest requests, contributing to a positive dining experience for patrons.
- Maintained cleanliness and organization of dining areas, enhancing overall restaurant ambiance.
- Trained new team members on operational procedures and restaurant protocols for optimal performance.
- Monitored inventory levels of supplies, effectively communicating needs to management for restocking.
- Implemented improvements in food delivery workflows, resulting in reduced wait times during peak hours.
- Provided feedback on menu items based on customer preferences, supporting menu development initiatives.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
Education
Diploma - 92A Automated Logistics Specialtist
Advanced Individual Training
Fort Lee, VA11-2025
High School Diploma -
Zimmerman High School
Zimmerman, MN06-2025
Skills
- Inventory control
- Logistics coordination
- Supply chain management
- Order processing
- Point-of-sale systems
- Customer service excellence
- Team collaboration
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Decision-making
- Problem resolution
- Customer service
Accomplishments
Successfully completed U.S. Army Basic Combat Training, demonstrating physical endurance, mental resilience, and the ability to perform effectively under high-pressure conditions.
Certification
Certificate of completion for Basic Combat Training
- First Aid
Osha 10 Hour General
Osha 10 Hour Construction
- Forklift
- Hazardous Materials
CPR
Financial Management
Timeline
92A Automated Logistical Specialist
Army National Guard MN
10.2024 - Current
Host
Applebee's Neighborhood Grill & Bar
04.2024 - Current
Cashier
Marves True Value
04.2023 - 05.2024
Expo Runner
Zimmerman Cafe Bar And Bowl
02.2022 - 12.2022
Diploma - 92A Automated Logistics Specialtist
Advanced Individual Training
High School Diploma -
Zimmerman High School