Macklin Mcglone
Sartell
Summary
Marine Corps Veteran and Dedicated Automotive Technician and with a strong work ethic and exceptional problem-solving skills, currently at Minnesota Truck Headquarters. Proven track record in engine repair and vehicle diagnostics, enhancing customer satisfaction through meticulous service. Recognized for improving workshop efficiency and training junior staff, contributing to a collaborative team environment.
Knowledgeable Automotive/Diesel Technician with solid foundation in automotive repair and maintenance. Demonstrated ability to diagnose and resolve complex mechanical issues, ensuring vehicles operate safely and efficiently. Proven record of using problem-solving skills and technical expertise to deliver high-quality service.
Overview
9
9
years of professional experience
Work History
Automotive Technician
Minnesota Truck Headquarters
08.2021 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed customer orders and warranty services according to manufacturer specifications.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
- Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
- Maintained accurate records of time and materials required to perform repairs and service.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
- Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
- Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
- Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
- Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
- Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
- Diagnosed complex electrical issues, restoring vehicle functionality.
- Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Investigated customer complaints to identify cause of malfunctions.
- Read and followed technical documentation to complete accurate repairs.
- Analyzed vehicle data using advanced diagnostic equipment.
- Repaired and replaced worn and damaged components.
- Customized vehicles to owner specifications, enhancing driving experience.
- Maintained up-to-date knowledge of automotive industry standards and practices.
Marine Corps (Sergeant E-5)
United States Marine Corps
08.2016 - 09.2022
- Automotive Diesel Technician
- Martial Arts Instructor Marine Corps Martial Arts Program (MCMAP)
- Enabled rapid response capabilities by coordinating logistics support for deployment readiness exercises and real-world contingencies.
- Administered efficient administrative support for daily unit functions including scheduling meetings, processing travel requests, and managing personnel records.
- Ensured continuity of operations by meticulously maintaining records, reports, and documentation related to all aspects of the unit''s activities.
- Contributed to mission success by providing timely intelligence analysis and recommendations to command staff.
- Collaborated effectively with interdisciplinary teams to achieve desired outcomes in complex problem-solving scenarios.
- Led successful missions by implementing strategic planning and effective teamwork.
- Demonstrated resilience under pressure by consistently performing at a high level despite challenging conditions or unforeseen obstacles.
- Participated in humanitarian assistance missions, delivering critical aid supplies to disaster-stricken communities.
- Enhanced unit readiness by conducting comprehensive training exercises and evaluations.
- Established strong working relationships with local authorities for improved coordination during joint operations.
- Promoted a culture of safety, ensuring strict adherence to guidelines and reducing incidents during training exercises.
Education
Marine Corps Diesel Technician (2016-2021) -
USMC Automotive Diesel Technician School
Camp Lejeune, NCHigh School Diploma -
Tech Highschool
Saint Cloud03-2016
Skills
- Strong work ethic
- Attention to detail
- Engine repair
- Problem-solving
- Safety awareness
- Hand and power tools
- Time management
- Troubleshooting skills
- Customer service
- Inspecting vehicles
- Team collaboration
- Welding and fabrication
- Multitasking and organization
Timeline
Automotive Technician
Minnesota Truck Headquarters
08.2021 - Current
Marine Corps (Sergeant E-5)
United States Marine Corps
08.2016 - 09.2022
Marine Corps Diesel Technician (2016-2021) -
USMC Automotive Diesel Technician School
High School Diploma -
Tech Highschool
Similar Profiles
Tyler FinnemanTyler Finneman
Detailer at Minnesota Truck HeadquartersDetailer at Minnesota Truck Headquarters
Alex MergesAlex Merges
Fleet Services Manager / General Maintenance at Class A Leasing / Minnesota Truck & Trailer SchoolFleet Services Manager / General Maintenance at Class A Leasing / Minnesota Truck & Trailer School
Warren WilliamsWarren Williams
Readiness NCO (Operations Sergeant) at Headquarters and Headquarters Company, 545th Brigade Engineer Battalion (BEB)Readiness NCO (Operations Sergeant) at Headquarters and Headquarters Company, 545th Brigade Engineer Battalion (BEB)
Todd MeyerTodd Meyer
Product Development Analyst at TruBridgeProduct Development Analyst at TruBridge
Sydney ClineSydney Cline
Server at Olive GardenServer at Olive Garden