Madalynn Sevcik
Albert Lea
Summary
Dynamic Community Assistant at St. Johns Lutheran Community, skilled in effective communication and problem-solving. Enhanced tenant satisfaction by fostering a welcoming environment and addressing concerns promptly. Demonstrated reliability and attention to detail while supporting management, ensuring smooth operations and a positive living experience for all residents.
Overview
2
2
years of professional experience
Work History
Community Assistant
St. Johns Lutheran Community
04.2024 - Current
- Maintained open communication with tenants to proactively handle questions and comply with their needs.
- Monitored common spaces for cleanliness and safety compliance while promptly addressing any issues that arose.
- Promoted a positive living environment for residents through effective communication and conflict resolution.
- Made tenants feel safe, comfortable and heard.
- Supported work of managers and staff with assistance on job-related tasks so they could manage their time better.
- Treated my place of work as tenants home, respected them and their spaces.
Hostess
Green Mill Restaurant & Bar
07.2023 - 03.2024
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor in Business Management -
Riverland Community College
Austin, MN05-2028
Skills
- Emotional awareness
- Service optimization
- Mandated Reporter
- Teamwork
- Collaboration
- Problem-solving
- Time management
- Attention to detail
Timeline
Community Assistant
St. Johns Lutheran Community
04.2024 - Current
Hostess
Green Mill Restaurant & Bar
07.2023 - 03.2024
Bachelor in Business Management -
Riverland Community College
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