Madeline Waggener
Saint Paul
Summary
Dedicated and detail-oriented multi-disciplinary professional, focused on delivering results with exceptional attention to detail and personalized customer service. Excellent data-keeping, project management, and communication abilities.
Overview
9
9
years of professional experience
Work History
Deductions Specialist
Kemps LLC
07.2020 - Current
- Read and interpret customer invoices with accuracy and efficiency to process deductions in a timely manner
- Effectively communicate with salespeople, customer representatives, and various interdepartmental contacts to troubleshoot and solve problems
- Interpret customers' unique needs to deliver better service to develop strong client relationships, through consistent communication and attentive service
- Maintain detailed and accurate record-keeping of processed and pending deductions, while diligently updating customer notes on a regular basis to streamline monthly, quarterly, and year-end reporting
- Strategize with team to tackle aged and high-dollar deductions within established timelines to meet department goals
- Enhance team productivity by streamlining processes and implementing time-saving strategies
Logistics Specialist
Kemps LLC
12.2019 - 07.2020
- Coordinated freight load planning to maximize speed and efficiency, while performing daily data downloads into the freight matrix
- Reduced transportation costs and improved supply chain efficiency through strategic route planning and carrier negotiations
- Delivered weekly reports to department manager and Accounts Payable to remit checks to our clients in a punctual manner
- Assisted department manager in compiling and organizing freight data into detailed spreadsheets and tables
Mailroom Clerk
Kemps LLC
04.2019 - 12.2019
- Diligently handled processing of time-sensitive packages via UPS, USPS, FedEx, and inter-office couriers, while improving mail processing efficiency by accurately sorting and distributing mail
- Regularly validated, endorsed, logged, and sent high-dollar checks to our corporate bank in a timely fashion
- Effectively acted as a go-between for Facilities when communicating with office associates, contractors, maintenance workers and other associated parties
Beauty Advisor
Macy's
04.2015 - 04.2019
- Specialized in expertise across all beauty counters and providing excellent service according to individual brand standards
- Independently managed several counters, including our highest sales volume counter Estee Lauder
Education
Studio Arts
Winona State University
Winona, MN06.2012
High School Diploma -
Tartan High School
Oakdale, MN06.2012
Skills
- JDE Proficiency
- Excel Proficiency
- Customer Service
- Goal-driven
- Quick learner
- Highly trainable
- Creative
- Independent and self-motivated
Accomplishments
- Entrusted with one of our largest clients, Target Corporation, and single-handedly decreased number of open deductions significantly mother-over-month
- Worked with Deductions team members to lower total open dollar amount to 75% lower than its sustained average
Timeline
Deductions Specialist
Kemps LLC
07.2020 - Current
Logistics Specialist
Kemps LLC
12.2019 - 07.2020
Mailroom Clerk
Kemps LLC
04.2019 - 12.2019
Beauty Advisor
Macy's
04.2015 - 04.2019
Studio Arts
Winona State University
High School Diploma -
Tartan High School
Similar Profiles
Janell JanzJanell Janz
Sales Representative at Kemps LLCSales Representative at Kemps LLC
Aron HalversonAron Halverson
Reefer Class A Truck Driver at Kemps LLC.Reefer Class A Truck Driver at Kemps LLC.
Alexander HarrisAlexander Harris
Maintenance Technician at KempsMaintenance Technician at Kemps