Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madie Hynes

South Haven

Summary

Experienced mental health professional with a huge passion for helping others, in various life circumstances. Skilled in reflective listening, relationship-building, and problem-solving. Known for having a collaborative approach and commitment to building meaningful support for all.

Overview

15
15
years of professional experience

Work History

LGBTQ Crisis Counselor

CommUnity
06.2023 - Current
  • Provided crisis intervention counseling services to individuals in need of emotional support and guidance
  • Allowed clients to convey emotions by providing safe space for expression
  • Educated clients on coping skills, stress management techniques, and communication strategies
  • Implemented safety planning techniques with high risk clients to help them manage their emotions during difficult times
  • Supported additional treatment by offering connections to relevant specialist care
  • Offered supportive listening and empathy during times of distress for those who were unable to access traditional forms of therapy due to financial constraints
  • Actively participated in team meetings with other counselors to discuss case updates and best practices
  • Cultivated strong relationships with clients by quickly establishing rapport
  • Created a supportive atmosphere which enabled open dialogue between counselors, and callers.

Birth and Postpartum Doula

Self
11.2016 - 09.2019
  • I was fortunate enough to receive training from The MInnesota Prison Doula Project. This training is very close to my heart, and I was lucky enough to support many mothers through this program.
  • I supported over 60 families during the birth of their child.
  • I supported over 70 families in postpartum by processing big emotions, helping with newborn care, and educating on various subjects.
  • Taught childbirth preparation classes to expectant parents.
  • I ran a postpartum support group within my community.
  • Assisted with postpartum care and provided guidance on postpartum recovery.
  • Educated patients on breastfeeding and provided lactation support.
  • Counseled patients and families on reproductive health and contraception.



Life Skills Worker

Accurate Home Care
09.2015 - 09.2016
  • Worked in home with youth that needed specialized mental health support.
  • I helped with skill building inside homes with youth and their family members.
  • Helped youth process big emotions.
  • Built rapport with each client individually
  • Completed regular check-ins and progress report for each client.
  • Monitored clients' overall health and well-being and noted significant changes.

Youth Counselor

St. Cloud Children's Home
09.2012 - 08.2015
  • During my time at the Children's Home, I was promoted to lead staff, and this gave me an opportunity to organize shifts, support co-workers, assist in the hiring process, run therapeutic groups, and train in new staff.
  • Transported youths to school, appointments and various recreational outings
  • Provided crisis intervention and emotional support to youth.
  • Established trusting relationships with youth through active listening and empathy
  • Talked to children to help guide through hard times and situations
  • Implemented evidence-based interventions designed to reduce challenging behaviors and promote healthy development
  • Participated in clinical team planning and implementation of appropriate treatment intervention for each client
  • Enforced safety regulations while maintaining a safe environment for all participants

Horse Riding Instructor

Mihara Riding Club
07.2010 - 08.2012
  • This was a Japanese owned barn, and I was fortunate to run the horse riding program for the Americans that were in this area living on the Military base.
  • I was able to work directly alongside the Japanese owners, and learned so much about their culture.
  • Taught proper communication and riding commands for optimal control and safety around horses.
  • Provided guidance and support to young people in developing life skills, such as problem-solving, communication, decision-making and conflict resolution
  • Maintained records of lesson progress for each student and provided feedback on performance improvements
  • Encouraged teamwork among riders by organizing team building activities such as relay races or scavenger hunts
  • Managed daily barn operations including feeding schedules, cleaning stalls and paddocks and scheduling veterinary appointments
  • Demonstrated proper techniques for mounting, dismounting, balancing, steering and stopping a horse
  • Assisted in the care of horses by grooming them prior to lessons, checking hooves and providing basic medical treatments when necessary
  • Provided guidance to students in the selection of suitable horses for their level of experience
  • Developed relationships with local organizations that promoted equestrian sports through volunteer work or fundraising efforts
  • Ensured that safety protocols were followed during each lesson or activity with students

Education

High School -

Rocori High School
05.2009

Skills

  • Safety Planning
  • Crisis Situations
  • Risk Evaluation
  • Reflective Listening
  • Documentation Skills
  • Emotional Support
  • Mental Health Support
  • Coping Methods
  • Peer support
  • Reflective listening
  • Patient-focused care
  • Behavioral health
  • De-escalation techniques
  • Interpersonal relations
  • Professionalism
  • Adaptability and flexibility

Timeline

LGBTQ Crisis Counselor

CommUnity
06.2023 - Current

Birth and Postpartum Doula

Self
11.2016 - 09.2019

Life Skills Worker

Accurate Home Care
09.2015 - 09.2016

Youth Counselor

St. Cloud Children's Home
09.2012 - 08.2015

Horse Riding Instructor

Mihara Riding Club
07.2010 - 08.2012

High School -

Rocori High School
Madie Hynes