Madison Smith

Bovey

Summary

Dynamic professional with a proven track record at Grand Rapids GM, specializing in driving revenue growth and fostering strong relationships. Skilled in analytical problem-solving and effective communication, demonstrated through surpassing sales goals and implementing training programs that enhance team performance. Expert in maintaining ethical standards and compliance in finance transactions.

Overview

years of professional experience

Work History

Assistant Sales/Finance Manager

Grand Rapids GM

02.2020 - Current

Maintained high standards of professionalism by enforcing ethical business practices among all staff members involved in sales transactions.
Promoted new and used vehicle sales to exceed dealership volume, gross profit and customer expectations.
Helped assist title clerk with handling all vehicle titles.
Reviewed documentation and identified financial discrepancies where applicable.
Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
Ensured compliance with federal regulations and company policies regarding automotive financing transactions.

Retail Sales Manager

Maurices

10.2014 - 10.2019

Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.33
Addressed customer complaints professionally and efficiently, resulting in satisfied customers who continued to patronize the store.
Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.

Education

Associate of Arts -

Itasca Community College

Grand Rapids, MN

05-2015

Skills

Goals and performance
Relationship building
Verbal and written communication

Revenue growth
Training and development
Analytical problem solver

Timeline