Madison Holmes
Mankato
Summary
Compassionate and dependable individual with a strong background in caregiving, customer service, and leadership. Over four years of experience as an in-home nanny, dedicated to providing safe, attentive, and nurturing care. Two years of barista experience developed my ability to multitask, maintain a clean and organized workspace, and create a welcoming environment for others. Currently co-managing a family-run campground, where I oversee guest services, respond to phone inquiries, and help maintain a friendly, well-run space. Known for being reliable, kind, and someone both teams and families can count on.
Overview
7
7
years of professional experience
Work History
Co-Manager
Trout Lake Campground
Bovey
05.2025 - Current
- Oversee daily campground operations including guest check-ins, reservations, and visitor relations
- Manage utility billing for seasonal guests; track and organize payments accurately
- Maintain a clean, safe, and family-friendly environment through regular cleaning, upkeep, and groundwork
- Handle all incoming phone calls and emails, responding to questions, booking requests, and concerns in a timely and professional manner
Barista
Hawks Coffee Shop
Sergeant Bluff
05.2023 - 05.2025
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
In-Home Nanny
Various
Sioux City
01.2019 - 05.2023
- Provided consistent and nurturing care.
- Supervised children of varying ages in different home environments
- Managed household tasks such as laundry, cleaning, and errand running.
- Supported daily routines including meals, hygiene, playtime, naps, and educational activities
- Built strong, trusting relationships with children and families through consistent, compassionate care
Education
High School Diploma -
Siouxland Christian Community School
Sioux City, IA05-2024
Some College (No Degree) -
Western Iowa Tech Community College
Sioux City, IASome College (No Degree) - Nursing
Minnesota State University, Mankato
Mankato, MNSkills
- Hardworking
- Caring
- Problem-solving
- Active listener
- Compassionate communication
- Emotional support
- Multitasking and organization
- Critical thinking
- Customer service
- Dependable
Affiliations
- Nursing Learning Community
- Student Nurses Association
- Volunteer Work
- Intramural
- Active in Salt Ministries
Timeline
Co-Manager
Trout Lake Campground
05.2025 - Current
Barista
Hawks Coffee Shop
05.2023 - 05.2025
In-Home Nanny
Various
01.2019 - 05.2023
High School Diploma -
Siouxland Christian Community School
Some College (No Degree) -
Western Iowa Tech Community College
Some College (No Degree) - Nursing
Minnesota State University, Mankato
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