Madison Schwamberger
Mankato
Summary
Detail-oriented professional with extensive experience in blood collection and patient care. Skilled in educating donors, maintaining meticulous records, and training new staff. Aiming to leverage strong communication and organizational skills to improve patient satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Collections Technician III
American Red Cross
North Mankato, MN
10.2023 - Current
- Collect blood from donors in various locations, ensuring comfort and safety during procedures.
- Maintain accurate donor records and documentation to ensure the safety and quality of the blood supply.
- Educated donors on the blood draw process, alleviating concerns and enhancing experience.
- Assists in training new hires on company policies, procedures, and best practices.
- Increased patient satisfaction by addressing concerns and answering questions related to the phlebotomy process.
- Follows established safety protocols and standards to minimize risk of infection and injury.
Certified Nursing Assistant
Ecumen
Mankato, MN
09.2022 - 09.2023
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Collaborated with interdisciplinary teams to develop individualized care plans.
- Maintained accurate patient records, enhancing communication among caregivers.
- Trained new staff on best practices for patient care and safety protocols.
- Implemented infection control measures, contributing to a safe healthcare environment.
- Advocated for patient needs and preferences within care team discussions.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Certified Nursing Assistant
St. John's United
Billings, MT
06.2021 - 03.2022
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
Education
High School Diploma -
Mankato East High School
Mankato, MN05-2022
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Written/Verbal communication
- Documentation and reporting
- Blood collection techniques
- Communication
Timeline
Collections Technician III
American Red Cross
10.2023 - Current
Certified Nursing Assistant
Ecumen
09.2022 - 09.2023
Certified Nursing Assistant
St. John's United
06.2021 - 03.2022
High School Diploma -
Mankato East High School