Madison Thornborrow
North Branch
Summary
Dynamic professional with extensive experience in customer service and collaboration. Proven ability in classroom management and behavioral guidance, focused on enhancing learning experiences and fostering student growth.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Daycare Assistant Teacher
Anders Early Learning Center
Cleveland
12.2024 - 12.2025
- Supervised children during playtime, ensuring safety and promoting interaction.
- Communicated regularly with parents regarding children's progress and daily activities.
- Maintained a clean classroom environment to facilitate optimal learning experiences.
- Collaborated with lead teachers to implement effective classroom management strategies.
- Organized indoor and outdoor playtime, setting up equipment and coordinating games or crafts.
- Fostered positive relationships with families through consistent communication about development.
- Monitored behavior in classrooms and playgrounds, providing guidance as needed.
- Developed and enforced strategies to promote positive behavior among students.
Golf Course Assistant
Bulrush Golf Club
Rush City
06.2021 - 08.2024
- Delivered exceptional customer service to golfers and club members.
- Coordinated event logistics for tournaments and club activities.
- Monitored weather conditions to ensure safe playing environments.
- Conducted inventory checks for supplies and equipment requirements.
- Managed reservations system for tee times via phone and online platforms.
- Communicated effectively with staff to coordinate scheduling of tee times.
- Greeted visitors at the clubhouse, providing information on available amenities.
- Prepared scorecards promptly for each player before tee times.
Server and Bartender
Bulrush Golf Club
Rush City
06.2021 - 08.2024
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and special dietary requests.
- Processed orders accurately using point-of-sale system.
- Collaborated with kitchen staff to ensure timely meal preparation.
- Maintained cleanliness and organization of dining area and service stations.
- Handled customer complaints professionally to enhance guest satisfaction.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Some College (No Degree) - BSN
Concordia University
Saint Paul, MNSome College (No Degree) - Athletic Training
Gustavus Adolphus College
Saint Peter, MNSkills
- Early childhood education
- Classroom management
- Customer service
- Behavioral development
- Team collaboration
- Communication skills
Certification
CPR
Timeline
Daycare Assistant Teacher
Anders Early Learning Center
12.2024 - 12.2025
Golf Course Assistant
Bulrush Golf Club
06.2021 - 08.2024
Server and Bartender
Bulrush Golf Club
06.2021 - 08.2024
Some College (No Degree) - BSN
Concordia University
Some College (No Degree) - Athletic Training
Gustavus Adolphus College