Madisyn Bueltel
Rochester
Summary
Organized and dependable candidate that is successful at managing multiple tasks with a positive attitude. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Appointment Services Specialist
Mayo Clinic
06.2023 - Current
- Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-volume call periods effectively, maintaining professional demeanor while addressing client needs promptly.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Certified Surgical Technologist
Mayo Clinic
06.2022 - 04.2023
- Delivered exemplary assistance and support to surgeons during orthopedic and plastic surgery procedures.
- Anticipated surgeon instructions needs and handed instruments and supplies to surgeons during procedures.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Maintained high infection control standards.
Dietary Aide
The Homestead At Rochester
02.2020 - 10.2021
- Served meals to residents in accordance with established schedules and dietary procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Reported and documented resident changes in consumption or behaviors.
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
Starbucks
Target
11.2021 - 03.2022
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Contributed to team success by completing jobs quickly and accurately.
- Continuously checked products for quality assurance according to strict guidelines.
- Learned all required tasks quickly to maximize performance.
Dietary Aide
Colony Court
03.2017 - 08.2019
- See primary responsibilities in most recent dietary aide position.
- Engaged residents through events, small groups and personal attention.
- Provided respectful mobility assistance to individuals needing extra support.
Education
Associate Degree - Surgical Technology
Rochester Community And Technical College
Rochester, MN05.2022
High School Diploma -
N. R.H.E.G.
New Richland, MN05.2019
Skills
- Responsible
- Analytical and Critical Thinking
- Excellent Communication
- Multitasking Abilities
- Computer Skills
- Scheduling Diagnostic Procedures
- Customer Service
- Teamwork and Collaboration
- Problem-solving skills
- Time Management
- Calm and Professional Under Pressure
- Customer service excellence
Certification
- First Aid/CPR Certified
Timeline
Patient Appointment Services Specialist
Mayo Clinic
06.2023 - Current
Certified Surgical Technologist
Mayo Clinic
06.2022 - 04.2023
Starbucks
Target
11.2021 - 03.2022
Dietary Aide
The Homestead At Rochester
02.2020 - 10.2021
Dietary Aide
Colony Court
03.2017 - 08.2019
Associate Degree - Surgical Technology
Rochester Community And Technical College
High School Diploma -
N. R.H.E.G.
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