Summary
Overview
Work History
Education
Skills
Certification
References
Volunteer Experience
Languages
Timeline
Generic

Mahad Mohamed

Minneapolis

Summary

Logistics Supervisor with a proven track record in enhancing productivity and ensuring efficient task execution. Expertise in supply chain management, inventory control, and transport coordination. Strong leadership and problem-solving skills drive operational optimization and improve team performance.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technical Lead, Operations

Delta Airlines Inc
Minneapolis
04.2014 - Current
  • Supervised a team of 15 logistics staff to ensure smooth operations and timely delivery of aircraft parts.
  • Demonstrated strong organizational skills and the ability to respond to changing or multiple work demands.
  • Conducted employee performance reviews, identifying coaching opportunities to enhance team performance.
  • Verified transactions, product orders, and shipping dates and entered information into databases and reports using Excel.
  • Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
  • Managed inventory, tracked inventory levels, and implemented strategies to optimize stock movements.
  • Operational Safety Leader for MSP Technical Operations for 7 years.
  • Monitored and controlled logistics costs, identifying opportunities for cost savings.

Crisis Operation Specialist - Global Threat Detection

Best Buy Co., Inc.
Minneapolis
04.2023 - 04.2024
  • Provided support to corporate teams and field locations before, during, and after emergency incidents.
  • Monitored and provided notification support for situations that could cause a crisis for Best Buy.
  • Acted as an initial bridge between field locations and Crisis Operation Seniors and leadership during incidents.
  • Managed the Emergency Hotline, ensuring efficient and effective crisis response.
  • Monitored the Crisis Operations mailbox for web-based Emergency Hotline reports, validated accuracy, and determined next steps.
  • Resolved complex issues or escalations and provided insights on potential crises using monitoring tools.
  • Executed the delivery of pre-approved messages through existing communication channels and maintained distribution lists.

Burglary Monitoring Specialist

Best Buy Co., Inc.
Minneapolis
12.2023 - 03.2024
  • Collaborated with Corporate and Field business partners, as well as Law Enforcement at various levels.
  • Analyzed burglary trends to identify targeted locations and markets.
  • Gathered and analyzed data from different sources, building data visualization reports for stakeholders.
  • Assisted in developing reporting/dashboard templates.
  • Analyzed methods of operation used by subjects targeting locations, providing recommendations to deter burglary attempts.
  • Supported field Asset Protection leaders during burglaries in progress, working with local Law Enforcement Officers.

Volunteer

Habitat For Humanity
05.2006 - 06.2019
  • Assisted with special events and programs such as fundraisers, workshops, and awareness campaigns.
  • Helped build homes for families, contributing to community development.
  • Supported event organization and planning using Google Calendar.
  • Represented the organization professionally, providing services to low-income families.

Education

Bachelor of Science - Information Technology

Southern New Hampshire University
Manchester, NH
07.2025

High school Diploma -

Leap High School
Saint Paul, Minnesota

Skills

  • Technical Support
  • Performance Management
  • Communication
  • Incident Management Experience
  • Customer Service
  • Mechanically Talented
  • Problem Solving
  • Self-Starter
  • Positive Mindset
  • Critical Thinking
  • Word/Excel
  • SQL
  • Python
  • SAP
  • Ariba
  • Data analysis
  • Crisis management
  • Microsoft Excel
  • Project management
  • Team collaboration
  • Technical troubleshooting
  • Communication skills
  • Inventory management
  • Customer service
  • Technical mentoring
  • Risk assessment
  • Team leadership
  • Quality assurance
  • Customer relationship management

Certification

Google Professional Data Analytics, Coursera, Completed, 2024

References

Available upon request.

Volunteer Experience

Habitat For Humanity, Volunteer, 05/01/06, 06/01/19, Assisted with special events and programs such as fundraisers, workshops, and awareness campaigns., Helped build homes for families, contributing to community development., Supported event organization and planning using Google Calendar., Represented the organization professionally, providing services to low-income families.

Languages

  • Swahili, Fluent
  • Somali, Fluent
  • English, Fluent

Timeline

Burglary Monitoring Specialist

Best Buy Co., Inc.
12.2023 - 03.2024

Crisis Operation Specialist - Global Threat Detection

Best Buy Co., Inc.
04.2023 - 04.2024

Technical Lead, Operations

Delta Airlines Inc
04.2014 - Current

Volunteer

Habitat For Humanity
05.2006 - 06.2019

Bachelor of Science - Information Technology

Southern New Hampshire University

High school Diploma -

Leap High School

Similar Profiles

CREATE PROFILE
Mahad Mohamed