Mahmoud Issa
Bloomington
Summary
A detailed, oriented individual seeking to grow and establish my leadership abilities and become and attribute to an organization, their value, mission, and goals.
Overview
19
19
years of professional experience
Work History
Cargo Agent
Delta
06.2024 - Current
- Coordinated cargo operations ensuring timely processing and adherence to safety protocols.
- Managed inventory control systems for accurate tracking of shipments and cargo availability.
- Supervised loading and unloading activities, optimizing workflow efficiency and resource allocation.
Driver
Uber
02.2014 - Current
- Comprehend the use of Uber software, by extensively going through the features
- Respond to calls and tracks from customers according to the protocols established by the company
- Receive and follow customers’ locations through the software, and plan and route short and safe passages to destinations
- Ascertain timely arrival at the customers’ destinations, and inquire into further destinations
- Map routes using Google maps, ensuring that safe routes are used to reach desired destinations
Ramp Agent
Delta Global Services
01.2014 - 03.2019
- Responsible for maintaining the safety and security of the ramp at all times
- Performing gate pushback and towing of modern aircraft
- Marshalling aircraft on the ramp (directing, assisting and parking all arriving and departing)
- Comply with all safety procedures and airline policies
- Assist in ramp set up and storage of equipment and baggage
- Constantly communicate with flight crew personnel and other ground personnel
- Providing and operating different types of Ground Support Equipment to Operating Airlines
Driver
Airport Taxi
01.2008 - 01.2014
- Drive people from one place to another in a taxi
- Determine fares based on distance, number of passengers, or times
- Pick up people at their request
- Use knowledge of local streets and traffic patterns to avoid heavy traffic
Bus Driver
Minnesota Valley Transit
02.2007 - 01.2008
- Follow state and federal transit regulations
- Drive through traffic and obey traffic laws
- Transport people from one place to another on a transit bus
- Keep passengers informed of delays
- Report accidents or other traffic disruptions to a central dispatcher
- Answer questions about schedules, routes, and transfer points
- Assist disabled passengers
Education
Alexandria University
Alexandria, Egypt05.1999
High School - undefined
Victoria High School
Alexandria, Egypt05.1998
Skills
- Fluent in Arabic and English
- Experience with Microsoft, Excel, PowerPoint
- Customer Skills
- Commercial license
Timeline
Cargo Agent
Delta
06.2024 - Current
Driver
Uber
02.2014 - Current
Ramp Agent
Delta Global Services
01.2014 - 03.2019
Driver
Airport Taxi
01.2008 - 01.2014
Bus Driver
Minnesota Valley Transit
02.2007 - 01.2008
High School - undefined
Victoria High School
Alexandria University